About Starbucks Coffee Company

Starbucks Coffee Company is the world's premier coffeehouse chain, connecting people through the shared passion for coffee. With over 38,000 stores globally, Starbucks offers more than just beverages—it's a third place between home and work where communities thrive. Founded in 1971 in Seattle, Washington, the company has grown into a cultural icon, emphasizing ethical sourcing, sustainability, and partner empowerment. In Eugene, Oregon, Starbucks continues this legacy at Store# 17920 on W 11th & Acorn, serving the local community with handcrafted drinks and welcoming atmospheres.

Role Overview

As a Shift Supervisor at Starbucks in Eugene, Oregon, you'll lead from the front lines, ensuring every customer leaves with a smile and every partner performs at their best. This dynamic role involves overseeing store operations during shifts, coaching baristas, and upholding Starbucks' high standards for quality and service. Ideal for motivated leaders with retail experience, this position offers flexible scheduling and a pathway to management. Join a team that values your growth as much as your contributions.

Key Responsibilities

Shift Supervisors at Starbucks are the heartbeat of the store. You'll maintain regular and consistent attendance, working flexible hours that include early mornings, evenings, weekends, nights, and holidays. Responsibilities include meeting operating policies on quality beverages and food, cash handling, and store safety. You'll prepare and coach others on recipes, handle customizations like temperature or ingredient swaps, and delegate tasks to ensure smooth operations. Directing the work of others while fostering a positive team environment is central to success.

Qualifications & Requirements

To excel as a Shift Supervisor, bring at least six months of experience in customer-facing roles where you interacted constantly and fulfilled requests. Prior experience delegating tasks or coordinating two or more employees is essential, along with the ability to direct others. You'll need to learn quickly, communicate effectively orally, understand the retail environment, and possess strong interpersonal skills. Teamwork and relationship-building are key—candidates must work collaboratively while building lasting connections with partners and customers.

Benefits & Perks

Starbucks invests in its partners with industry-leading benefits. Enjoy 100% tuition coverage for Arizona State University Online degrees through the Starbucks College Achievement Plan. Receive Bean Stock equity grants to share in the company's success. Unwind with a complimentary Spotify Premium subscription. Savor free coffee and food markouts during shifts. Plan for the future with a 401(k) retirement plan featuring company matching contributions. Additional perks include health insurance, paid time off, and partner discounts, making Starbucks a top employer in retail.

Career Growth at Starbucks

Starbucks is committed to partner development. As a Shift Supervisor, you'll gain leadership training through programs like Shift Supervisor Foundations and access to District Manager pathways. Many store managers started as baristas—over 70% of leadership roles are filled internally. In Eugene, you'll benefit from regional support and opportunities to relocate. Starbucks University offers online courses, mentorship, and performance coaching to accelerate your career in coffee retail leadership.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company focused on sustainability, diversity, and community impact. In Eugene, contribute to local initiatives while enjoying Oregon's vibrant culture. Lead a passionate team, influence customer experiences, and grow professionally in a supportive environment. Starbucks values inclusivity, offering reasonable accommodations and flexible schedules. With competitive pay estimated at $38,000-$48,000 annually for this role, plus comprehensive benefits, it's more than a job—it's a career launchpad.

Role FAQs

What experience is required? Six months in customer service and six months delegating tasks.

Is this full-time? Yes, full-time with flexible shifts.

What benefits are immediate? Free drinks/food, Spotify, and tuition coverage eligibility upon hire.

Can I advance quickly? Absolutely—internal promotions are common with strong performance.

How's the work environment? Collaborative, fast-paced, and rewarding with a focus on partner well-being.

Ready to brew your future? Apply for the Shift Supervisor role at Starbucks in Eugene today and become part of something bigger.