About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. With over 38,000 stores in more than 80 countries, Starbucks offers premium roasted coffee, handcrafted beverages, fresh food, and a welcoming Third Place environment. Founded in 1971 in Seattle, Washington, the company has grown into a global icon, emphasizing ethical sourcing, sustainability, and community impact. At Starbucks, every role contributes to creating meaningful connections and elevating everyday moments for customers worldwide.

Role Overview

As a Shift Supervisor at Starbucks Store #80216 located at Lincoln Trail and Lanaghan in Fairview Heights, Illinois, you'll step into a dynamic leadership position within a high-energy retail environment. This full-time role involves overseeing barista teams during shifts, ensuring exceptional customer service, and upholding Starbucks' renowned standards for quality beverages and food. Shift Supervisors are the heartbeat of the store, coaching partners, managing operations, and fostering a positive atmosphere that keeps guests coming back. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this position is ideal for motivated individuals ready to grow within the coffee industry.

What Makes This Role Unique?

In Fairview Heights, this store serves a vibrant community, blending suburban charm with easy access to St. Louis metro amenities. You'll lead a team passionate about crafting the perfect latte, building relationships with regulars, and innovating on the fly to meet customer needs—like customizing recipes with temperature tweaks or ingredient swaps.

Key Responsibilities

Shift Supervisors at Starbucks play a pivotal role in daily operations. Core duties include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available for flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized orders, handling changes like temperature, ingredient quantities, or substitutions.
• Leveraging at least six months of experience in delegating tasks to other employees and coordinating the work of two or more team members.

These responsibilities ensure smooth shifts, exceptional guest experiences, and a safe, efficient store environment.

Qualifications & Requirements

To thrive as a Shift Supervisor, candidates should possess:

• Six months of experience in a customer-facing role requiring constant interaction and fulfillment of requests.
• At least six months of experience delegating tasks or coordinating teams of two or more.
• Ability to direct the work of others and learn quickly in a fast-paced setting.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment, with the capacity to work as part of a team and build lasting relationships.

No formal degree is required—Starbucks values hands-on experience and a passion for people and coffee. Reasonable accommodations are available to support diverse needs.

Benefits & Perks

Starbucks offers industry-leading benefits that set it apart as an employer of choice:

• 100% Tuition Coverage: Starbucks College Achievement Plan covers full tuition for online bachelor's degrees from Arizona State University (ASU Online), empowering partners to advance their education tuition-free.
• Bean Stock: Equity grants that make you a true partner in Starbucks' success, with stock awards vesting over time.
• Spotify Premium: Complimentary subscription to enjoy ad-free music during shifts or downtime.
• Free Coffee and Food Markouts: Enjoy handcrafted beverages and fresh bakery items on every shift, plus discounts for friends and family.
• 401(k) with Company Match: Robust retirement savings plan with generous matching contributions to secure your financial future.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts on travel, fitness, and more.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll receive ongoing training through Starbucks University, leadership coaching, and opportunities to advance to roles like Assistant Store Manager, Store Manager, or District Manager. Many executives started as baristas—your career path is limitless. With internal mobility across thousands of U.S. stores, including promotions in the Greater St. Louis area, this role is a launchpad for long-term success in retail leadership, operations, or even corporate positions at Starbucks headquarters.

Training and Development

From day one, you'll access digital learning modules, on-the-job shadowing, and mentorship programs tailored to supervisory skills like team motivation and conflict resolution.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that prioritizes people over profits. In Fairview Heights, you'll contribute to a store that strengthens local ties while enjoying a supportive culture focused on inclusivity, innovation, and impact. Starbucks' commitment to sustainability—sourcing 99% ethically grown coffee and reducing waste—aligns with values that matter. Plus, with competitive pay estimated at $36,000–$46,000 annually (based on market rates for Illinois retail supervisors), flexible scheduling, and unmatched benefits, this is more than a job—it's a community and a career.

Role FAQs

Q: What is the work schedule like?
A: Flexible, including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Q: Do I need prior supervisory experience?
A: Yes, at least six months delegating tasks or coordinating teams.

Q: What benefits are available immediately?
A: Free drinks/food, Spotify Premium, and more start on day one; tuition and 401(k) follow eligibility.

Q: Is this a full-time position?
A: Yes, designed for full-time commitment with growth potential.

Q: How do I apply?
A: Visit Starbucks careers site, search for Store #80216 in Fairview Heights, IL, and submit your application today!