About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest arabica coffee to creating inclusive spaces where communities connect.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who bring our values to life. We prioritize diversity, equity, and inclusion, fostering a culture where every partner feels valued. Joining Starbucks means becoming part of a legacy of innovation, sustainability, and partner-first policies that set us apart in the retail and food service industry.

Role Overview

As a Shift Supervisor at Starbucks store #56388 located at RT 1 S & Mountain Rd in Fallston, Maryland, you will play a pivotal role in leading your team during shifts to deliver exceptional customer experiences. This position is ideal for motivated individuals with retail or food service experience who thrive in fast-paced environments. Shift Supervisors ensure smooth operations, coach baristas on beverage and food preparation, and uphold Starbucks' high standards for quality, safety, and service.

You'll have the opportunity to build relationships with customers and team members alike, while growing your leadership skills. This full-time role offers flexible scheduling to fit your lifestyle, including early mornings, evenings, weekends, nights, and holidays. If you're passionate about coffee, people, and performance, this is your chance to lead at Starbucks in Fallston, MD.

Key Responsibilities

Shift Supervisors at Starbucks are the backbone of store operations. Your key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available to work flexible hours, which may include early mornings, evenings, weekends, nights, and/or holidays.
• Meeting store operating policies and standards, including providing quality beverages and food products, accurate cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized for customers, handling recipe changes like temperature, ingredient quantities, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members to keep shifts running efficiently.

Leadership Focus

Direct the work of others, foster a positive team environment, and model Starbucks' customer service excellence. Your ability to communicate effectively and build relationships will drive store success.

Qualifications & Requirements

To succeed as a Shift Supervisor, you should bring:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfilling customer requests.
• Six months of experience delegating tasks or coordinating the efforts of two or more employees.
• Ability to direct the work of others and learn quickly in a dynamic retail setting.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment, with the capacity to work as part of a team and build lasting relationships.

No formal education beyond high school is required, but a passion for hospitality and leadership is essential. Starbucks welcomes applicants with or without reasonable accommodations.

Benefits & Perks

Starbucks offers industry-leading benefits that support your well-being, finances, and growth:

• Bean Stock: Receive stock grants as part of your compensation, making you an owner in the company.
• 100% Tuition Coverage: Enroll in Arizona State University Online bachelor's degree programs with full tuition reimbursed.
• Spotify Premium: Enjoy a free subscription to stream your favorite music.
• Free Coffee and Food Markouts: Take home beverages and food items during shifts and enjoy partner discounts.
• 401(k) with Company Match: Secure your retirement with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner events. These benefits are available from day one for eligible partners.

Career Growth at Starbucks

Starbucks invests in your future with robust development programs. Shift Supervisors often advance to roles like Assistant Store Manager, Store Manager, or District Manager. Our internal mobility rate is high—over 70% of leaders started in hourly positions. Access free leadership training, mentorship, and tuition assistance to pursue your goals. Whether you dream of multi-unit management or corporate opportunities, Starbucks provides the path.

Training and Support

New Shift Supervisors receive hands-on training in barista skills, leadership, and operations, ensuring you're set for success from your first shift.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that values partners as much as customers. In Fallston, MD, you'll contribute to a vibrant community hub while enjoying competitive pay estimated at $36,000–$46,000 annually (based on market rates for the role). Experience the pride of crafting perfect drinks, leading inspiring teams, and making a difference—one shift at a time. Starbucks' commitment to sustainability, ethical sourcing, and global impact adds deeper meaning to your work.

With a supportive culture, unbeatable benefits, and endless growth potential, this Shift Supervisor role is more than a job—it's a career launchpad.

Role FAQs

What hours will I work?

Flexible scheduling includes early mornings, evenings, weekends, nights, and holidays to meet store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks or coordinating 2+ employees.

What benefits start immediately?

Eligible partners receive Bean Stock, tuition coverage, Spotify Premium, free markouts, and 401(k) match from day one.

Is this a full-time position?

Yes, full-time employment with opportunities for overtime.

How do I apply?

Search for store #56388 in Fallston, MD, on the Starbucks careers site and submit your application today!