About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer service, and a welcoming third-place environment. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest arabica coffee to creating inclusive spaces where communities thrive.

As a publicly traded company (NASDAQ: SBUX), Starbucks offers robust career opportunities for passionate individuals. In Federal Way, Washington, our store at 288th & Pac Hwy (#20832) is a vibrant hub serving the local community with handcrafted beverages, fresh food, and unparalleled hospitality. Joining Starbucks means becoming part of a legacy that values sustainability, diversity, and innovation.

Role Overview

The Shift Supervisor position at Starbucks Store #20832 in Federal Way, Washington, is a dynamic leadership role perfect for customer-focused individuals ready to step up. As a Shift Supervisor, you will lead a team of baristas during shifts, ensuring smooth operations, exceptional service, and adherence to Starbucks standards. This full-time role demands flexibility, with schedules that may include early mornings, evenings, weekends, nights, and holidays.

Shift Supervisors play a pivotal role in creating the Starbucks experience, coaching team members, handling cash securely, and maintaining a safe, clean store environment. With strong interpersonal skills and retail knowledge, you'll build relationships with customers and colleagues alike, fostering a positive team culture. This position offers hands-on leadership experience in the fast-paced coffee industry, ideal for those eyeing long-term growth within Starbucks.

Key Responsibilities

Shift Supervisors at Starbucks are the backbone of store operations. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours to meet store needs, including early mornings, evenings, weekends, nights, and holidays.
• Upholding store operating policies and standards, such as providing quality beverages and food products, accurate cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages according to standard recipes or customized for customers, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members to fulfill customer requests efficiently.
• Directing the work of others, building team relationships, and contributing to a collaborative environment.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Federal Way, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating the efforts of two or more employees.
• Ability to direct the work of others and learn quickly in a dynamic retail setting.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment and the ability to work seamlessly as part of a team.
• Commitment to building lasting relationships with customers and colleagues.

No formal education beyond high school is required, but a passion for coffee, service, and leadership is essential. Starbucks welcomes diverse backgrounds and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks sets the standard for employee benefits in the retail sector. As a Shift Supervisor, you'll enjoy:

• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), empowering your education without debt.
• Bean Stock: Equity grants that let you own a piece of Starbucks, aligning your success with the company's growth.
• Spotify Premium: Complimentary subscription to enjoy music on the go.
• Free Coffee and Food Markouts: Enjoy handcrafted beverages and fresh pastries during shifts and beyond.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits underscore Starbucks' investment in your well-being and professional development.

Career Growth at Starbucks

Starbucks is renowned for internal mobility. Many district managers, store managers, and executives started as baristas or shift supervisors. In this role, you'll gain leadership experience, mentorship from seasoned managers, and access to Starbucks College Achievement Plan. Advance to roles like Assistant Store Manager or beyond, with opportunities across our global network. Our commitment to development ensures your career brews stronger with every shift.

Training and Support

New Shift Supervisors receive comprehensive training on coffee craftsmanship, leadership, and operations, setting you up for success from day one.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor in Federal Way means more than a job—it's a chance to lead with purpose. Be part of a company that prioritizes ethical sourcing, community impact, and employee thriving. In Washington state, where Starbucks was born, our culture of innovation and inclusivity shines. Experience the pride of serving communities, growing personally, and contributing to a greener planet through our sustainability initiatives like Next Generation stores.

With competitive pay estimated at $38,000–$48,000 annually (based on market rates for Federal Way, WA), plus tips and benefits, this role offers stability and upside. Apply now to elevate your career at Starbucks Coffee Company.

Role FAQs

What shifts will I work?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to support store operations.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Free coffee/food markouts and Spotify Premium start right away, with full benefits upon eligibility.

Is this a full-time position?

Yes, full-time employment with opportunities for overtime and advancement.

How do I apply?

Search for Store #20832 in Federal Way, WA, on the Starbucks careers site and submit your application today.