About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer service, and a commitment to sustainability. At Starbucks, we source ethically grown coffee beans, roast them to perfection, and serve them in welcoming Third Place environments where communities connect. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. As a Shift Supervisor in Federal Way, Washington, you'll be part of this iconic brand, leading a drive-thru and pick-up focused store that emphasizes speed, accuracy, and the Starbucks Experience.

Role Overview

The Shift Supervisor role at Starbucks Store #03385 in Federal Way, WA, is perfect for motivated leaders passionate about coffee, customer service, and team development. In this full-time position, you'll oversee operations during your shift, ensuring every customer leaves with a smile and a perfectly crafted beverage or food item. This drive-thru and pick-up optimized location demands efficiency and precision, making it an exciting opportunity to shine in a fast-paced retail environment. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, you'll gain invaluable leadership experience while enjoying Starbucks' renowned benefits package.

Why This Role Stands Out

Unlike entry-level barista positions, Shift Supervisors delegate tasks, coach teams, and drive store performance. You'll handle everything from cash management to safety protocols, all while upholding Starbucks' high standards for quality and hospitality.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are dynamic and impactful:

• Maintain regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Work flexible hours, adapting to early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Enforce store operating policies, including quality beverage and food preparation, cash handling, and safety/security measures.
• Prepare and coach partners on food and beverages to standard recipes or customized orders, adjusting for temperature, ingredients, or substitutions.
• Delegate tasks and coordinate the efforts of two or more employees, directing workflows to ensure smooth operations.

Drive-Thru & Pick-Up Focus

In this specialized store, you'll excel in high-volume order fulfillment, minimizing wait times while maximizing customer satisfaction in a contactless pick-up model.

Qualifications & Requirements

Starbucks seeks candidates with proven leadership potential:

• At least six months of experience in customer-facing roles requiring constant interaction and request fulfillment.
• Six months of delegating tasks or coordinating two or more employees.
• Ability to direct others, learn quickly, and communicate effectively orally.
• Strong knowledge of retail environments, interpersonal skills, team collaboration, and relationship-building abilities.

No formal education beyond high school is required, but a passion for coffee and hospitality is essential. Reasonable accommodations are available for qualified individuals.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart:

• 100% Tuition Coverage: Earn your bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as part of your compensation, building long-term wealth.
• Spotify Premium: Enjoy ad-free music streaming as a partner perk.
• Free Coffee & Drink Markouts: Take home beverages and food items daily.
• 401(k) Match: Company matches your contributions to help secure your retirement.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and partner discounts on merchandise.

Career Growth at Starbucks

Starbucks invests in your future with robust development programs. Shift Supervisors often advance to Assistant Store Manager or Store Manager roles within 1-2 years. Our leadership training, mentorship, and internal mobility mean 70% of managers started as hourly partners. In Federal Way, you'll gain hands-on experience in a high-traffic store, positioning you for district or regional opportunities. Explore global paths, from product innovation to corporate roles.

Training & Support

From day one, you'll receive paid training on coffee mastery, leadership, and operations, ensuring you're set for success.

Why Join Starbucks

Joining Starbucks means more than a job—it's a career with purpose. We prioritize inclusivity, sustainability (like our Greener Stores initiative), and community impact. In Federal Way, WA, contribute to a vibrant store serving loyal customers. Enjoy competitive pay estimated at $38,000-$48,000 annually, plus tips and benefits worth thousands more. Be part of a company voted one of America's Best Employers, where your growth and well-being matter.

Role FAQs

What shifts will I work?

Flexible schedules including early mornings, evenings, weekends, nights, and holidays, based on store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees.

What benefits start immediately?

Free drinks/food, stock grants, and tuition coverage are available from day one for eligible partners.

Is this role full-time?

Yes, designed for full-time commitment with benefits eligibility.

How do I apply?

Search 'Shift Supervisor Federal Way' on Starbucks careers site and submit your application today.

Ready to lead at Starbucks? Apply now and brew your future in Federal Way, Washington.