About Starbucks Coffee Company

Starbucks Coffee Company is the world's premier coffeehouse chain, dedicated to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. With thousands of stores across the globe, Starbucks has built a legacy of quality, community, and innovation since its founding in 1971 in Seattle, Washington. In Flagstaff, Arizona, our stores embody this mission by creating welcoming third places where customers connect over handcrafted beverages and fresh food. As a Shift Supervisor at Store# 05988 on Highway 66 & Switzer Canyon, you'll play a pivotal role in delivering the Starbucks Experience.

Role Overview

The Shift Supervisor position at Starbucks in Flagstaff is a dynamic leadership role perfect for motivated individuals with retail experience. You'll oversee store operations during shifts, ensuring exceptional customer service, product quality, and team performance. This full-time opportunity offers flexible scheduling, including early mornings, evenings, weekends, nights, and holidays, allowing you to balance work with life while advancing your career in a supportive environment. With a focus on coaching baristas, managing tasks, and upholding Starbucks standards, this role is your gateway to management in the coffee industry.

Key Responsibilities

• Maintain regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Work flexible hours to meet store needs, including early mornings, evenings, weekends, nights, and holidays.
• Enforce store operating policies and standards, including quality beverage and food preparation, cash handling, safety, and security.
• Prepare and coach team members in crafting beverages and food to standard recipes or customized orders, adjusting for temperature, ingredients, or substitutions.
• Delegate tasks to employees and coordinate the efforts of two or more team members to ensure smooth operations.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks Flagstaff, candidates need at least six months of experience in customer-facing roles requiring constant interaction and request fulfillment. Additionally, six months of delegating tasks or coordinating teams is essential. Key traits include the ability to direct others, learn quickly, communicate effectively orally, understand the retail environment, exhibit strong interpersonal skills, work collaboratively in a team, and build lasting relationships. No formal education beyond high school is required, but a passion for coffee and hospitality is a plus. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice. Enjoy 100% tuition coverage for online degrees through Arizona State University, empowering your educational dreams without debt. Participate in Bean Stock, our equity grant program that makes you a shareholder in Starbucks' success. Unwind with a complimentary Spotify Premium subscription and daily free coffee and food markouts to fuel your shift. Plan for the future with our 401(k) retirement plan featuring a generous company match. Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts on travel and merchandise.

Career Growth at Starbucks

At Starbucks, career advancement is real and rapid. Shift Supervisors often progress to Assistant Store Manager, Store Manager, and beyond, with tailored development programs like Barista Basics, Shift Supervisor training, and leadership academies. Many of our district and regional leaders started as hourly partners. In Flagstaff, you'll gain hands-on experience in a high-volume store, building skills in operations, merchandising, and customer engagement. Starbucks invests over $300 million annually in partner training, ensuring you're equipped for long-term success in retail management or corporate roles.

Why Join Starbucks

Joining Starbucks means more than a job—it's a community. In Flagstaff, Arizona, our Highway 66 & Switzer Canyon location serves a vibrant mix of locals, students from Northern Arizona University, and tourists exploring the Southwest. You'll lead a passionate team, create moments of connection, and contribute to sustainable practices like our Greener Stores initiative. With a premium culture emphasizing work-life balance, inclusivity, and purpose-driven work, Starbucks empowers you to thrive. Our commitment to ethical sourcing and community impact makes every shift meaningful. Apply now to elevate your career with the iconic green apron.

Role FAQs

What is the work schedule like? Flexible, including early mornings, evenings, weekends, nights, and holidays to support store operations.

Do I need prior supervisory experience? Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately? Free drinks and food markouts start day one, with full benefits after qualifying hours.

Is training provided? Comprehensive onboarding covers recipes, equipment, and leadership skills.

How does Starbucks support career growth? Through mentorship, tuition assistance, and clear paths to management roles.

What is the estimated salary range? Approximately $36,000 - $46,000 USD yearly, based on market rates for Flagstaff, AZ, with performance incentives.