About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer service, and a welcoming third-place environment. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest arabica coffee to creating inclusive spaces where communities thrive.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who bring our vision to life daily. As a Shift Supervisor in Florence, Kentucky, you'll be part of a dynamic team at Store# 57269, located at HWY 42 & EXPRESS ST, contributing to the local community's love for Starbucks.

Role Overview

The Shift Supervisor role at Starbucks is a leadership position designed for motivated individuals ready to take the next step in their retail career. In this full-time position, you'll oversee store operations during your shift, ensuring every customer leaves with a smile and a perfectly crafted beverage. This role demands flexibility, as shifts may include early mornings, evenings, weekends, nights, and holidays. With regular and consistent attendance, you'll model the standards that make Starbucks exceptional.

As a Shift Supervisor, you'll coach baristas, manage workflow, and uphold our high standards for food and beverage quality, cash handling, safety, and security. This is an entry-level management role perfect for those with customer service experience looking to develop leadership skills in a supportive environment.

Key Responsibilities

Shift Supervisors at Starbucks wear many hats, ensuring seamless operations and outstanding guest experiences. Here are the core responsibilities:

• Maintain regular and consistent attendance and punctuality, setting the example for the team.
• Work flexible hours, adapting to the store's needs including early mornings, evenings, weekends, nights, and holidays.
• Enforce store operating policies and standards, delivering quality beverages and food products.
• Handle cash transactions accurately while prioritizing store safety and security.
• Prepare beverages and coach team members on recipes, including customizations like temperature adjustments, ingredient quantities, or substitutions.
• Delegate tasks to baristas and coordinate the efforts of two or more employees to keep operations running smoothly.
• Direct the work of others, providing guidance and support during peak hours.

Customer Focus

Constantly interact with customers, fulfilling requests with enthusiasm and precision to create memorable moments.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Florence, KY, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct and lead others effectively.
• Quick learning aptitude to master Starbucks recipes and procedures.
• Strong oral communication and interpersonal skills.
• Knowledge of the retail environment and ability to thrive in a team setting.
• Capacity to build genuine relationships with customers and partners.

Reasonable accommodations are available, and no prior coffee experience is required—Starbucks provides comprehensive training.

Benefits & Perks

Starbucks offers industry-leading benefits that support your well-being, finances, and growth:

• 100% Tuition Coverage: Earn your bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as part of your compensation, making you an owner in the company.
• Spotify Premium: Enjoy a free subscription to stream your favorite music.
• Free Coffee & Food Markouts: Take home coffee, tea, and food items daily.
• 401(k) Match: Comprehensive retirement plan with generous company matching.

Additional perks include health insurance, paid time off, partner discounts, and mental health resources, ensuring you feel valued every day.

Career Growth at Starbucks

Starbucks invests in your future with robust development programs. As a Shift Supervisor, you'll gain hands-on leadership experience that paves the way for roles like Assistant Store Manager, Store Manager, and beyond—many of our district managers started as baristas. Access online training, mentorship, and leadership workshops. With 100% tuition coverage, skyrocket your career without debt. Florence, KY, store partners have advanced rapidly, joining our global network of opportunities.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that prioritizes people, communities, and sustainability. In Florence, Kentucky, you'll serve a vibrant community while enjoying a supportive culture that celebrates diversity and inclusion. Lead with passion, grow professionally, and make a difference—one shift at a time. Our partners rave about the flexibility, camaraderie, and rewards that come with wearing the green apron.

Role FAQs

What is the estimated salary for this role?

Estimated at $35,000 - $45,000 USD yearly, based on market rates for Shift Supervisors in retail/food sectors in Kentucky, with room for performance-based increases.

Is this a full-time position?

Yes, full-time employment with flexible scheduling.

Do I need prior experience at Starbucks?

No, but six months of customer service and delegation experience is required.

What benefits are available from day one?

Many perks like free coffee markouts start immediately, with comprehensive benefits after eligibility.

How do I apply?

Search for Store# 57269 in Florence, KY, on the Starbucks careers site and submit your application today!