About Starbucks Coffee Company

Starbucks Coffee Company is the world's premier coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. With thousands of stores across the globe, Starbucks has built a legacy of quality, community, and innovation since its founding in 1971 in Seattle, Washington. In the United States, Starbucks operates as a beacon for coffee lovers, offering ethically sourced beans, handcrafted beverages, and fresh food in welcoming Third Place environments. As a Shift Supervisor at Store# 11509 in Florence, Kentucky, you'll be part of a dynamic team driving this mission forward in a vibrant retail setting at Mall & Plaza.

Role Overview

The Shift Supervisor role at Starbucks is a leadership position designed for motivated individuals ready to step up in a fast-paced retail environment. Located in Florence, Kentucky, this full-time opportunity involves overseeing store operations during shifts, ensuring exceptional customer experiences, and guiding baristas to deliver Starbucks standards. You'll handle everything from cash management to team coordination, all while embodying the company's core values of connection and excellence. Ideal for those with retail or food service backgrounds, this role offers hands-on leadership experience in the coffee industry.

Why Florence, Kentucky?

Florence, Kentucky, nestled in the heart of Boone County near Cincinnati, provides the perfect backdrop for your Starbucks career. This bustling location at Mall & Plaza sees high foot traffic from shoppers and locals, offering exposure to diverse customers and opportunities to build community ties.

Key Responsibilities

As a Shift Supervisor, your day-to-day impact is significant. You'll maintain regular attendance and punctuality, working flexible hours that include early mornings, evenings, weekends, nights, and holidays. Key duties include enforcing store operating policies for quality beverages and food, cash handling, safety, and security. You'll prepare and coach baristas on standard recipes or custom orders, adjusting for temperature, ingredients, or substitutions. Delegating tasks to team members and coordinating efforts ensures smooth operations, while directing others keeps the store running efficiently during peak times.

• Oversee beverage and food preparation to Starbucks standards.
• Handle customer interactions and fulfill requests promptly.
• Manage cash handling and store security protocols.
• Coach and delegate tasks to 2+ employees per shift.
• Uphold safety and cleanliness in a high-volume retail space.

Qualifications & Requirements

Starbucks seeks candidates with proven leadership potential. Required qualifications include at least six months of experience in customer-facing roles requiring constant interaction and request fulfillment. Additionally, six months of delegating tasks or coordinating two or more employees is essential. You must be available for flexible scheduling, demonstrate quick learning, and possess effective oral communication skills. Strong interpersonal abilities, retail environment knowledge, team collaboration, and relationship-building skills round out the profile. Reasonable accommodations are available to support diverse needs.

Must-Have Traits

Successful Shift Supervisors thrive in team settings, direct work effectively, and build lasting customer relationships—key to Starbucks' people-first culture.

Benefits & Perks

Starbucks sets the standard for employee benefits, offering comprehensive packages that support your well-being and growth. Enjoy 100% tuition coverage for Arizona State University Online degrees, empowering you to advance your education without debt. Bean Stock grants provide equity in the company, aligning your success with Starbucks' prosperity. Unwind with a complimentary Spotify Premium subscription and daily free coffee or drink markouts for you and your team. Financial security comes via a 401(k) with generous company matching, plus health insurance, paid time off, and partner discounts.

• 100% tuition coverage (ASU Online).
• Bean Stock equity awards.
• Spotify Premium at no cost.
• Free coffee and beverage markouts.
• 401(k) with company match up to 50% on 4% contributions.

Career Growth at Starbucks

Starbucks invests in your future with robust development programs. Shift Supervisors often advance to roles like Assistant Store Manager or Store Manager within 1-2 years. Access leadership training, mentorship, and internal mobility across 15,000+ U.S. stores. Many partners progress to district or regional positions, leveraging skills in operations, team leadership, and customer service. With a focus on inclusivity, Starbucks supports diverse career paths in retail, corporate, and beyond.

Training & Development

From onboarding to ongoing workshops, you'll gain certifications in food safety, leadership, and barista excellence, positioning you for rapid promotion.

Why Join Starbucks

Joining Starbucks means more than a job—it's a chance to lead with purpose. In Florence, Kentucky, you'll contribute to a community hub where every shift builds connections. Competitive pay estimated at $36,000-$46,000 annually reflects market rates for the role, with opportunities for performance bonuses and tips. Starbucks' commitment to ethical sourcing, sustainability, and partner well-being makes it a top employer in retail. Whether you're passionate about coffee or seeking leadership growth, this Shift Supervisor role offers stability, perks, and impact.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees.

What benefits are immediate?

Free drinks, Spotify Premium, and tuition coverage start right away, with 401(k) eligibility soon after.

Is training provided?

Comprehensive onboarding covers recipes, safety, leadership, and Starbucks standards.

How do I apply?

Search for Store# 11509 in Florence, KY, on Starbucks careers site and submit your application today.

This role is your gateway to a rewarding career at Starbucks Coffee Company—apply now and elevate your professional journey!