About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are creators of human connections through every cup. Our commitment to ethical sourcing, sustainability, and community impact sets us apart. In Folsom, California, our Palladio at Broadstone store embodies this mission, offering a welcoming third place for locals to connect, relax, and enjoy exceptional service.

Role Overview

As a Shift Supervisor at Starbucks Store# 20274 in Palladio at Broadstone, Folsom, California, you will lead a dynamic team during shifts, ensuring smooth operations and outstanding customer experiences. This full-time role is perfect for motivated leaders passionate about coffee, retail, and team development. Shift Supervisors model Starbucks' values, coach baristas, and drive store performance while maintaining high standards in a fast-paced environment. With flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays, you'll play a key role in creating moments of connection for our guests.

Key Responsibilities

Shift Supervisors at Starbucks are hands-on leaders who balance operational excellence with team empowerment. Core duties include:

• Maintaining regular and consistent attendance and punctuality to model reliability for the team.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays, to meet store needs.
• Upholding store operating policies and standards, such as providing quality beverages and food products, accurate cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages according to standard recipes or customized orders, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members to optimize efficiency.
• Directing the work of others while fostering a positive, inclusive team environment.

Customer Focus

Your role centers on constant interaction with customers, fulfilling requests with warmth and efficiency to create memorable experiences that keep guests returning.

Qualifications & Requirements

To succeed as a Shift Supervisor, bring these qualifications:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Proven ability to direct the work of others and learn quickly in a dynamic setting.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment and ability to work collaboratively as part of a team.
• Capacity to build genuine relationships with team members and customers.

Reasonable accommodations are available to support your success. This role demands energy, adaptability, and a passion for leadership in retail hospitality.

Benefits & Perks

Starbucks invests in partners (that's you!) with industry-leading benefits:

• 100% Tuition Coverage: Earn your bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants to share in our success.
• Spotify Premium: Enjoy ad-free music as part of your partner perks.
• Free Coffee & Food Markouts: Complimentary drinks and food during shifts, plus discounts for friends and family.
• 401(k) Match: Company matching contributions to help you save for the future.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and global transfer opportunities.

Career Growth at Starbucks

Starbucks is committed to your professional development. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, Shift Supervisor workshops, and leadership programs. Many of our district managers and store managers started as baristas or shift supervisors. Advance to roles like Assistant Store Manager, Store Manager, or beyond into operations, merchandising, or corporate positions. With internal mobility across thousands of U.S. stores, your career path is limitless. In Folsom, CA, tap into regional opportunities in the vibrant Sacramento area.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven culture that values diversity, equity, inclusion, and belonging. We source ethically grown coffee, support farmer communities, and prioritize sustainability with reusable cups and eco-friendly practices. In Folsom's Palladio at Broadstone location, enjoy a collaborative team atmosphere in a high-traffic retail hub. Lead with impact, grow personally and professionally, and contribute to a brand loved worldwide. Starbucks partners enjoy competitive pay, flexible schedules, and a supportive environment that celebrates your unique contributions.

Role FAQs

What is the estimated salary for this Shift Supervisor role?

Estimated at $38,000 - $48,000 USD yearly, based on market rates for Folsom, CA, with opportunities for performance bonuses and tips.

Is this a full-time position?

Yes, full-time with flexible shift scheduling.

What experience is required?

Six months customer service and six months delegating/coordinating team tasks.

Does Starbucks offer benefits immediately?

Benefits like tuition coverage and stock grants start after eligibility periods, with immediate access to partner discounts.

How do I apply?

Search for Store# 20274 on Starbucks careers site and submit your application today!