About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, renowned for its premium coffee, handcrafted beverages, and inviting store experiences. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 locations across 80+ countries. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest arabica coffee to creating a welcoming third place between work and home.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who bring our values to life daily. We prioritize inclusivity, sustainability, and innovation, offering opportunities in retail, operations, and leadership roles like the Shift Supervisor position in Fond du Lac, Wisconsin.

Role Overview

As a Shift Supervisor at Starbucks Store #47109 on HWY 151 & COUNTRY in Fond du Lac, Wisconsin, you will play a pivotal role in leading your team during shifts to deliver outstanding customer experiences. This leadership position involves overseeing operations, coaching baristas, and ensuring the store runs smoothly while upholding Starbucks' high standards for quality, safety, and service. Ideal for motivated individuals with retail experience, this role offers a dynamic environment where you can develop your skills and advance your career in the coffee industry.

Shift Supervisors at Starbucks are the bridge between baristas and store managers, directing daily tasks, motivating teams, and maintaining a positive atmosphere. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this full-time role demands reliability and enthusiasm for customer-facing leadership.

Key Responsibilities

Shift Supervisors at Starbucks are responsible for a range of critical tasks that ensure store success:

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, handling recipe changes like temperature, ingredient quantities, or substitutions.
• Delegate tasks to other employees and coordinate the work of two or more team members.
• Direct the work of others while fostering a collaborative team environment.

Daily Leadership Duties

Each shift, you'll interact constantly with customers, fulfilling requests with a smile, while guiding your team to peak performance. From brewing the perfect latte to resolving issues swiftly, your ability to multitask in a fast-paced retail setting is key.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Fond du Lac, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct others, learn quickly, and communicate effectively orally.
• Strong interpersonal skills, retail environment knowledge, and team-building abilities.
• Availability for flexible scheduling and commitment to attendance standards.

No formal degree is required, but a passion for coffee, people, and leadership sets top candidates apart. Starbucks values diverse backgrounds and provides training to help you excel.

Benefits & Perks

Starbucks offers industry-leading benefits that support your well-being and growth:

• 100% Tuition Coverage: Pursue a bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as an eligible partner, sharing in the company's success.
• Spotify Premium: Enjoy a free subscription to stream your favorite music.
• Free Coffee and Food Markouts: Indulge in complimentary beverages and food items during shifts.
• 401(k) with Company Match: Build retirement savings with generous matching contributions.

Additional perks include health insurance, paid time off, partner discounts, and mental health resources, making Starbucks a top employer in retail.

Career Growth at Starbucks

Starbucks invests in your future with robust development programs. Shift Supervisors often advance to Assistant Store Manager or Store Manager roles, with many partners progressing to district or regional leadership. Our internal mobility rate is high—over 70% of managers started as hourly partners. Access leadership training, mentorship, and online courses via the Starbucks College Achievement Plan. In Fond du Lac, you'll join a supportive network poised for expansion in the Midwest.

Pathways to Promotion

Excel in this role, and opportunities abound: from barista to shift supervisor in months, then to management in 1-2 years. Starbucks' commitment to promotion from within ensures your hard work pays off.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that values community impact and partner success. In Fond du Lac, Wisconsin, our store on HWY 151 & COUNTRY serves a vibrant community, offering you local roots with global reach. Enjoy a premium work culture emphasizing work-life balance, inclusivity, and fun—think team huddles, customer connections, and the aroma of fresh coffee daily. With competitive pay estimated at $36,000-$46,000 annually (based on market rates), plus comprehensive benefits, this is your chance to lead with passion.

Starbucks partners report high job satisfaction, with opportunities to make a difference through sustainability initiatives like our Greener Stores program.

Role FAQs

What is the estimated salary for this Shift Supervisor role?

Based on U.S. retail/food sector rates in Wisconsin, expect $36,000-$46,000 yearly, with potential for tips and bonuses.

Is this a full-time position?

Yes, full-time with flexible hours to fit your lifestyle.

What experience is required?

Six months in customer service and task delegation.

Does Starbucks offer training?

Comprehensive onboarding and ongoing development provided.

How do I apply?

Search for Store #47109 in Fond du Lac on Starbucks careers site and submit your application today!

Ready to elevate your career? Apply for Shift Supervisor at Starbucks in Fond du Lac now and brew your future with us.