About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving premium coffee, tea, and food to millions daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are creators of human connections through every cup. Our commitment to ethical sourcing, sustainability, and community impact sets us apart. In Fontana, California, our Store# 06449 at Baseline & The 15 Freeway is a vibrant hub where partners (that's what we call our employees) deliver exceptional experiences to our guests.

Role Overview

As a Shift Supervisor at Starbucks Coffee Company in Fontana, California, you will lead a dynamic team during shifts, ensuring smooth operations and outstanding customer service. This role is perfect for motivated individuals with retail experience who thrive in fast-paced environments. You will coach baristas, manage daily tasks, and uphold Starbucks' high standards for quality beverages and food. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this position offers a pathway to leadership in the coffee industry.

Why This Role Matters

Shift Supervisors are the backbone of our stores, bridging the gap between partners and store leadership. You will inspire teams, resolve issues on the fly, and create moments of connection for every customer who walks through our doors.

Key Responsibilities

In this role, you will:

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Be available to work flexible hours, including early mornings, evenings, weekends, nights, and/or holidays.
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, handling recipe changes like temperature, ingredient quantities, or substitutions.
• Leverage at least six months of experience in delegating tasks to other employees and coordinating the tasks of two or more employees.
• Direct the work of others to keep operations running seamlessly during your shift.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Fontana, CA, you need:

• Six months of experience in a customer-facing role requiring constant interaction and fulfilling customer requests.
• At least six months of experience delegating tasks or coordinating for two or more employees.
• Ability to direct the work of others effectively.
• Quick learning aptitude to master Starbucks procedures rapidly.
• Effective oral communication skills for team coordination and customer engagement.
• Knowledge of the retail environment.
• Strong interpersonal skills and ability to build relationships.
• Teamwork mindset with the capacity to work collaboratively.

No formal education beyond high school is required, but a passion for coffee and people is essential. Reasonable accommodations are available as needed.

Benefits & Perks

Starbucks offers industry-leading benefits to support your well-being and growth:

• Bean Stock: Receive stock grants as part of your compensation, making you a true partner in our success.
• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Spotify Premium: Enjoy ad-free music to fuel your shifts.
• Free Coffee and Drink Markouts: Complimentary handcrafted beverages and food items for you and your loved ones.
• 401(k) with Company Match: Secure your future with robust retirement savings options.

Additional perks include health insurance, paid time off, partner discounts, and mental health resources. We prioritize work-life balance and partner wellness.

Career Growth at Starbucks

Starbucks invests in your development. As a Shift Supervisor, you can advance to roles like Assistant Store Manager, Store Manager, or District Manager. Our internal mobility program has helped thousands of partners climb the ladder. With comprehensive training, leadership development programs, and mentorship, your career at Starbucks is limitless. Many of our executives started as baristas or shift supervisors.

Training and Support

From day one, you'll receive hands-on training in coffee craftsmanship, customer service, and leadership. Ongoing coaching ensures you excel and grow.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company focused on sustainability, diversity, and inclusion. In Fontana, California, you'll contribute to a welcoming community space at Store# 06449. Enjoy competitive pay estimated at $38,000-$48,000 annually, plus tips and benefits that rival top employers. Our culture empowers you to bring your best self to work every day. Whether you're passionate about coffee or leadership, Starbucks offers a premium environment for success.

Role FAQs

Q: What is the estimated salary for this role?
A: Approximately $38,000 to $48,000 per year, based on market rates in Fontana, CA, plus tips and benefits.

Q: Is this a full-time position?
A: Yes, full-time with flexible scheduling.

Q: What experience is required?
A: Six months in customer service and six months delegating tasks.

Q: Are benefits available immediately?
A: Eligible partners receive benefits after meeting eligibility requirements.

Q: How do I apply?
A: Visit our careers site and search for Store# 06449 in Fontana, CA. Apply now to start your Starbucks journey!