About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are a community builder, committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest arabica coffee to creating inclusive spaces where connections happen. As a Shift Supervisor at our Forest Hills, NY store (Store# 07217, located at Barnes & Noble), you'll be part of this dynamic culture, leading a team in a high-energy retail environment.

Role Overview

The Shift Supervisor role at Starbucks is a leadership position designed for motivated individuals ready to step up and guide barista teams during shifts. In this full-time role at our Forest Hills location, you'll ensure smooth store operations, deliver outstanding customer experiences, and uphold Starbucks' high standards for quality beverages and food. This position requires flexibility to work early mornings, evenings, weekends, nights, and holidays, making it ideal for those who thrive in a fast-paced retail setting. With opportunities for quick advancement, this role is a launchpad for a rewarding career at Starbucks.

Key Responsibilities

• Maintain regular and consistent attendance and punctuality, supporting store needs with or without reasonable accommodations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays to meet operational demands.
• Enforce store operating policies and standards, including quality beverage and food preparation, cash handling, safety, and security.
• Prepare beverages and coach team members on recipes, customizations, temperature adjustments, ingredient quantities, and substitutions.
• Delegate tasks to employees, coordinate the work of two or more team members, and direct others effectively.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Forest Hills, NY, candidates should bring at least six months of experience in customer-facing roles involving constant interaction and request fulfillment. Additionally, six months of experience delegating tasks or coordinating two or more employees is essential. Key traits include the ability to learn quickly, effective oral communication skills, strong interpersonal abilities, and the capacity to work collaboratively as part of a team while building meaningful relationships. Knowledge of the retail environment is crucial, along with the flexibility to handle varying shifts. No formal education beyond high school is required, but a passion for coffee, customer service, and leadership sets top candidates apart.

Benefits & Perks

Starbucks offers industry-leading benefits that prioritize partner well-being and growth. Enjoy 100% tuition coverage for online degrees through Arizona State University (ASU Online), empowering you to advance your education tuition-free. Receive Bean Stock equity grants, making you a true partner in our success with stock awards. Unwind with a complimentary Spotify Premium subscription and perk up daily with free coffee and drink markouts for you and your family. Financial security is supported through our 401(k) with generous company matching, plus comprehensive health, dental, and vision insurance starting on day one for eligible partners. Additional perks include paid time off, mental health resources, and exclusive partner discounts.

Career Growth at Starbucks

Starbucks invests heavily in partner development, with clear paths from Shift Supervisor to higher roles like Assistant Store Manager, Store Manager, and beyond into district or corporate leadership. Our internal mobility program has helped thousands advance, with 80% of store managers starting as hourly partners. Access leadership training, mentorship, and online learning platforms tailored to retail and hospitality careers. In Forest Hills, NY, you'll gain hands-on experience in a bustling Barnes & Noble partnership store, building skills transferable across our global network. Whether you aspire to multi-unit management or innovative roles in operations, merchandising, or sustainability, Starbucks provides the tools and opportunities for long-term success.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that values diversity, equity, inclusion, and belonging. We offer a supportive culture where your voice matters, with employee resource groups and community impact initiatives. In Forest Hills, NY, contribute to a vibrant neighborhood hub, fostering connections over exceptional coffee. Enjoy competitive pay estimated at $38,000-$48,000 annually (based on market rates for the role), plus performance incentives. Starbucks partners lead with empathy, innovate relentlessly, and create moments of joy—join us to elevate your career while making a difference.

Role FAQs

What shifts will I work as a Shift Supervisor?

Shifts vary to include early mornings, evenings, weekends, nights, and holidays, ensuring full coverage of store hours.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees is required, along with customer service experience.

What benefits are available immediately?

Eligible partners receive health insurance, 401(k) match, free drinks, and more from day one.

Is this a full-time position?

Yes, this is a full-time role offering stable hours and comprehensive benefits.

How do I apply for the Forest Hills store?

Search for Store# 07217 on Starbucks careers site and submit your application today.

This role at Starbucks Coffee Company in Forest Hills, NY, combines leadership, customer passion, and growth potential. Apply now to brew your future with us!