About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we pride ourselves on sourcing the finest arabica coffee beans, crafting handcrafted beverages, and creating welcoming third-place environments where communities connect. Our mission drives everything we do: to be the premier purveyor of the finest coffee while maintaining our uncompromising principles.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who embody our core values of creating a culture of warmth and belonging, acting with integrity, and driving innovation. Whether in bustling urban centers or charming locales like Fort Smith, Arkansas, Starbucks stores are hubs of connection, quality, and opportunity.

Role Overview

As a Shift Supervisor at Starbucks Store# 85461 located at US 71 & Park Rd in Fort Smith, Arkansas, you will play a pivotal role in leading your team to deliver the Starbucks Experience. This full-time position involves overseeing shift operations, ensuring top-tier customer service, and maintaining store standards during peak hours. Shift Supervisors are the heartbeat of the store, coaching baristas, managing workflows, and creating moments of connection for every customer. With flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays, this role is ideal for motivated leaders ready to advance in the retail and coffee industry.

Fort Smith, a vibrant city in western Arkansas, offers a perfect backdrop for this dynamic role, blending Southern hospitality with a growing community spirit. Join a team that's as diverse and energetic as the customers we serve.

Key Responsibilities

Shift Supervisors at Starbucks are hands-on leaders who ensure every shift runs smoothly. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Upholding store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized for customers, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members to meet operational demands.

Leadership and Customer Focus

Direct the work of others while fostering a positive team environment. Interact constantly with customers to fulfill requests, build relationships, and exceed expectations in a fast-paced retail setting.

Qualifications & Requirements

To succeed as a Shift Supervisor, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating teams of two or more employees.
• Strong ability to direct others, learn quickly, and communicate effectively orally.
• Knowledge of retail environments, interpersonal skills, and the ability to work collaboratively as part of a team.
• Commitment to building genuine relationships with customers and partners.

No formal education beyond high school is required, but a passion for coffee, leadership, and service is essential. Starbucks provides training to help you excel.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a true partner in our success.
• Spotify Premium: Enjoy ad-free music to fuel your shifts.
• Free Coffee and Food Markouts: Indulge in your favorites on every shift.
• 401(k) with Company Match: Secure your financial future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts. We prioritize work-life balance and inclusivity for all partners.

Career Growth at Starbucks

Starbucks is committed to your professional development. As a Shift Supervisor, you'll receive ongoing coaching, leadership training, and opportunities to advance to roles like Store Manager, District Manager, or beyond. Many of our executives started as baristas. With internal mobility programs and tuition reimbursement, your career path is limitless. In Fort Smith and across the U.S., we're building the next generation of leaders.

Training and Development

From day one, you'll access Starbucks University for skill-building courses, mentorship, and performance feedback. Grow your expertise in operations, customer service, and management.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that values diversity, equity, inclusion, and belonging. We're more than a coffee company—we're a force for positive change, from sustainable sourcing to community impact. In Fort Smith, Arkansas, contribute to a store that serves as a local gathering spot. Enjoy competitive pay (estimated $34,000–$42,000 annually), meaningful work, and a supportive culture. Be part of something bigger: where your leadership inspires others daily.

Role FAQs

Q: What shifts will I work?
A: Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Q: Do I need prior supervisory experience?
A: Yes, at least six months delegating tasks or coordinating teams.

Q: What benefits are available immediately?
A: Partners are eligible for benefits like free drinks/food from day one, with full packages after qualifying hours.

Q: Is training provided?
A: Comprehensive onboarding and ongoing development through Starbucks programs.

Q: How do I apply?
A: Visit our careers site and search for Store# 85461 in Fort Smith, AR. Apply now to start your Starbucks journey!