About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. With thousands of stores across the globe, Starbucks offers high-quality coffees, teas, and handcrafted beverages in a welcoming Third Place environment. Founded in 1971 in Seattle, Washington, the company has grown into a global icon, employing over 400,000 partners (that's what we call our employees) worldwide. At Starbucks, we prioritize ethical sourcing, sustainability, and community impact, roasting the finest Arabica beans and serving them with unparalleled customer service.

In Fort Wayne, Indiana, our store at US 27 & Tillman (#67960) embodies this mission, creating a vibrant community hub for locals to connect, relax, and enjoy premium beverages. As a Shift Supervisor, you'll play a pivotal role in upholding our standards and fostering a positive store culture.

Role Overview

The Shift Supervisor position at Starbucks Store #67960 in Fort Wayne, Indiana, is a dynamic leadership role perfect for motivated individuals with retail experience. In this full-time position, you'll oversee shift operations, coach baristas, ensure exceptional customer service, and maintain our high standards for food and beverage quality. This role demands flexibility, strong communication, and a passion for team development in a fast-paced retail environment. With opportunities for advancement, it's an ideal stepping stone to higher management positions within Starbucks.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties will keep the store running smoothly and customers delighted:

• Maintain regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Enforce store operating policies and standards, including quality beverage and food preparation, cash handling, safety, and security protocols.
• Prepare beverages and coach team members on standard recipes, customizations like temperature adjustments, ingredient quantities, or substitutions.
• Delegate tasks, coordinate the work of two or more employees, and direct team efforts to achieve peak performance.

Customer Focus

Constantly interact with customers, fulfilling requests promptly and building lasting relationships to create memorable experiences that keep them returning.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Fort Wayne, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Proven ability to direct the work of others and learn quickly in a dynamic environment.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment, with the capacity to work collaboratively in a team and build relationships.
• Availability for flexible scheduling, including early mornings, evenings, weekends, nights, and holidays.

No formal education beyond high school is required, but a passion for coffee, customer service, and leadership is essential. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart, ensuring our partners thrive both at work and in life:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost—over 25,000 partners have already benefited.
• Bean Stock: Receive annual equity grants to share in the company's success.
• Spotify Premium: Enjoy a free subscription as part of our partner perks.
• Free Coffee and Food Markouts: Indulge in complimentary drinks and food during shifts, plus discounts for friends and family.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner events. Estimated salary for this role in Fort Wayne ranges from $34,000 to $42,000 annually, competitive with local retail/food sector rates.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, Shift Supervisor workshops, and leadership programs. Many of our district and regional managers started as baristas or shift supervisors. With internal promotion rates among the highest in retail, your career path could lead to Store Manager, District Manager, or beyond. We offer mentorship, tuition reimbursement, and global mobility opportunities to fuel your ambitions.

Why Join Starbucks

Joining Starbucks means more than a job—it's a chance to be part of a purpose-driven company that values inclusivity, innovation, and impact. In Fort Wayne, you'll contribute to a tight-knit community store while accessing world-class benefits and growth. Our commitment to sustainability (like our Greener Stores initiative) and ethical sourcing aligns with partners who care about making a difference. Experience a premium workplace culture where your voice matters, and every shift brings new connections.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays. Full-time roles average 30-40 hours per week.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available from day one?

Many perks like free coffee markouts start immediately, with full benefits after eligibility periods.

Is training provided?

Comprehensive onboarding covers beverage recipes, customer service, safety, and leadership skills.

How do I apply?

Visit the Starbucks careers site, search for Store #67960 in Fort Wayne, IN, and submit your application today!

Ready to elevate your career? Apply for the Shift Supervisor role at Starbucks in Fort Wayne now and become part of something bigger.