About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. With thousands of stores across the globe, Starbucks offers high-quality coffees, teas, and handcrafted beverages in a welcoming environment. Founded in 1971 in Seattle, Washington, the company has grown into a global icon, employing over 400,000 partners (that's what we call our employees) worldwide. At Starbucks, we prioritize creating a culture of warmth, belonging, and inclusivity, where every partner feels valued and empowered to make a difference.

In Fort Wayne, Indiana, our stores are community hubs where locals gather for their daily brew, business meetings, or a moment of relaxation. As a Shift Supervisor at Store# 02673 on Jefferson & I-69, you'll play a pivotal role in upholding our premium standards and fostering meaningful connections with customers and team members alike.

Role Overview

The Shift Supervisor position at Starbucks is a dynamic leadership role perfect for motivated individuals with retail experience who thrive in fast-paced environments. Reporting to the store manager, you'll oversee shift operations, guide baristas, and ensure every customer leaves with an elevating experience. This full-time role demands flexibility, quick thinking, and a passion for coffee and people. With opportunities for advancement, it's more than a job—it's a stepping stone to a rewarding career at Starbucks.

Located in Fort Wayne, Indiana, this position offers the chance to lead a high-performing team in a bustling retail setting. Whether it's crafting the perfect latte or resolving a customer query, your contributions directly impact the store's success and our brand's reputation for excellence.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and varied, ensuring smooth operations and outstanding service:

• Maintain regular and consistent attendance and punctuality, modeling reliability for the team.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays, to meet store needs.
• Enforce store operating policies and standards, covering quality beverage and food preparation, cash handling, safety, and security.
• Prepare beverages and coach team members on recipes, including customizations like temperature adjustments, ingredient quantities, or substitutions.
• Delegate tasks to employees and coordinate the efforts of two or more team members to optimize efficiency.
• Direct the work of others, providing guidance and support during peak hours.

Customer Focus

Interact constantly with customers, fulfilling requests promptly and building lasting relationships that keep them coming back.

Team Leadership

Leverage your ability to build relationships and work collaboratively to create a positive, productive team environment.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Proven ability to direct others, learn quickly, and communicate effectively orally.
• Strong interpersonal skills, retail environment knowledge, and team-playing abilities.
• Availability for flexible scheduling, with or without reasonable accommodations.

No formal education beyond high school is required, but a passion for hospitality and leadership is essential. Starbucks values diverse backgrounds and provides training to help you excel.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as part of your compensation, making you a true partner in our success.
• Spotify Premium: Enjoy ad-free music to enhance your daily vibe.
• Free Coffee & Drink Markouts: Indulge in complimentary handcrafted beverages and food items during shifts.
• 401(k) with Company Match: Secure your future with robust retirement savings options.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts. We invest in your well-being so you can focus on what matters.

Career Growth at Starbucks

Starbucks is committed to your professional development. Shift Supervisors often advance to Assistant Store Manager, Store Manager, and beyond—many district and regional leaders started in frontline roles. Through our internal training programs, leadership academies, and mentorship opportunities, you'll gain skills in operations, merchandising, and people management. With over 80% of our retail leaders promoted from within, your potential is limitless.

In Fort Wayne, you'll join a supportive district team that prioritizes growth, offering cross-store shadowing and regional conferences to accelerate your path.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that values inclusivity, sustainability, and community impact. We source ethically grown coffee, support farmer communities, and strive for carbon neutrality by 2030. As a Shift Supervisor, you'll contribute to a brand that does good while enjoying a premium work culture, competitive pay estimated at $36,000-$46,000 annually, and unparalleled benefits. In Fort Wayne, be part of a store that serves the heart of Indiana with warmth and excellence.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to ensure full store coverage.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Free drinks, stock grants, and more start on day one, with full benefits upon eligibility.

Is training provided?

Comprehensive onboarding covers coffee mastery, leadership, and operations.

How do I apply?

Visit our careers site, search for Store# 02673 in Fort Wayne, IN, and submit your application today!

Ready to elevate your career? Become a Shift Supervisor at Starbucks and brew your future with us.