About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest arabica coffee to creating inclusive spaces where communities connect.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who bring our values to life. As a Shift Supervisor in Frankfort, Kentucky, you'll be part of a dynamic team at Store# 02763, located at US 127 @ E WEST CONN, contributing to the heart of our operations in the Bluegrass State.

Role Overview

The Shift Supervisor role at Starbucks is a leadership position designed for motivated individuals ready to step up and guide store teams during shifts. In this full-time role, you'll ensure smooth operations, exceptional customer service, and adherence to Starbucks standards. Reporting to the store manager, you'll coach baristas, manage daily tasks, and create a positive environment that reflects our brand promise. This position requires flexibility, as shifts may include early mornings, evenings, weekends, nights, and holidays. If you thrive in a fast-paced retail setting and have a passion for coffee and people, this is your opportunity to lead at Starbucks in Frankfort, KY.

Key Responsibilities

As a Shift Supervisor, your day-to-day impact includes:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours to meet store needs, including early mornings, evenings, weekends, nights, and holidays.
• Ensuring compliance with store operating policies and standards, such as providing high-quality beverages and food products.
• Managing cash handling, store safety, and security protocols.
• Preparing and coaching the team on food and beverage preparation to standard recipes or customized orders, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to employees and coordinating the work of two or more team members.
• Directing the work of others to achieve operational excellence.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, you'll need:

• At least six months of experience in a customer-facing role involving constant interaction and fulfilling customer requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Proven ability to direct the work of others.
• Quick learning aptitude to master Starbucks procedures.
• Effective oral communication skills for team coaching and customer engagement.
• Knowledge of the retail environment and strong interpersonal skills.
• Team player mindset with the ability to build relationships.

Physical requirements include standing for extended periods, lifting up to 30 pounds, and working in a dynamic store environment. Starbucks is an equal opportunity employer and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits to support your well-being and growth:

• Bean Stock: Receive Starbucks stock grants as part of your compensation, making you an owner in the company.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), no cap on eligible programs.
• Spotify Premium: Complimentary subscription to enjoy your favorite music on the job and beyond.
• Free Coffee and Drink Markouts: Enjoy complimentary handcrafted beverages and food items during shifts.
• 401(k) Match: Generous company match on your retirement savings contributions.

Additional perks include comprehensive health insurance, paid time off, partner discounts, mental health resources, and more. These benefits are available from day one for eligible partners.

Career Growth at Starbucks

Starbucks invests in your future with robust development programs. As a Shift Supervisor, you'll gain leadership experience that paves the way for roles like Assistant Store Manager, Store Manager, and beyond—into district management or corporate opportunities. Our internal mobility rate is high, with many leaders starting as baristas. Access free training via the Starbucks College Achievement Plan, leadership workshops, and mentorship. In Frankfort, KY, you'll join a supportive district with paths to advancement across Kentucky and nationwide.

Training and Development

New Shift Supervisors receive hands-on training in operations, customer service, and leadership. Ongoing programs ensure you stay ahead in the coffee industry.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that values diversity, equity, inclusion, and sustainability. We roast over 3 billion cups of coffee annually using ethically sourced beans, support communities through hiring initiatives, and prioritize partner well-being. In Frankfort, Kentucky, you'll serve a vibrant community while enjoying a premium work culture. With competitive pay estimated at $34,000-$42,000 annually (based on market rates for the role and location), plus benefits, this role offers stability and upside. Stand out in the retail job market—Starbucks Shift Supervisors are in high demand for their leadership skills transferable to any industry.

Role FAQs

What is the estimated salary for this role?

Based on retail/food sector rates in Frankfort, KY, expect $34,000-$42,000 yearly, with potential for tips, bonuses, and raises.

Is this a full-time position?

Yes, full-time with flexible scheduling to fit your life.

What experience is required?

Six months in customer service and delegation/leadership.

Does Starbucks offer benefits immediately?

Eligible partners receive benefits from day one, including tuition coverage and stock grants.

How do I apply?

Search for Store# 02763 in Frankfort, KY, on the Starbucks careers site and submit your application today!

Ready to lead the next shift at Starbucks? Apply now and brew your career forward.