About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are creators of human connections, fostering communities where every cup tells a story. Our commitment to ethical sourcing, sustainability, and partner (employee) well-being sets us apart in the retail and food service industry. In Franklin, New Jersey, our Store #11690 embodies this mission, providing a welcoming third place for locals to connect, relax, and enjoy exceptional service.

Role Overview

As a Shift Supervisor at Starbucks Coffee Company in Franklin, NJ, you will play a pivotal role in leading your team to deliver the Starbucks Experience. This position is ideal for motivated individuals with retail or food service backgrounds who thrive in dynamic environments. You will oversee operations during your shift, ensuring top-notch customer service, product quality, and store efficiency. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this full-time role offers the perfect blend of leadership responsibility and hands-on engagement. Estimated salary ranges from $36,000 to $46,000 annually, based on market rates for Shift Supervisors in New Jersey's retail sector, with opportunities for performance-based increases.

Key Responsibilities

Shift Supervisors at Starbucks are the backbone of store operations. Your key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available to work flexible hours, including early mornings, evenings, weekends, nights, and/or holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized for customers, including adjustments like temperature, ingredient quantities, or substitutions.
• Delegating tasks to other employees and coordinating the tasks of two or more team members.
• Directing the work of others to maintain smooth operations and exceptional service.

These duties ensure our stores run seamlessly, creating memorable experiences for every guest.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Franklin, NJ, you should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others effectively.
• Quick learning aptitude to master Starbucks standards and procedures.
• Effective oral communication skills for team coordination and customer engagement.
• Knowledge of the retail environment, strong interpersonal skills, and the ability to work collaboratively while building relationships.

No formal degree is required, but a passion for coffee, people, and leadership is essential. Reasonable accommodations are available for qualified individuals with disabilities.

Benefits & Perks

Starbucks offers industry-leading benefits to support your well-being and growth:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a true partner in our success.
• Spotify Premium: Enjoy ad-free music to fuel your shifts.
• Free Coffee and Food Markouts: Indulge in your favorites on every shift.
• 401(k) with Company Match: Secure your financial future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits underscore Starbucks' commitment to holistic partner support.

Career Growth at Starbucks

Starbucks invests heavily in your professional development. As a Shift Supervisor, you'll gain leadership experience that paves the way for roles like Assistant Store Manager, Store Manager, and beyond—into district management or corporate opportunities. Our internal mobility program has helped thousands advance, with 80% of store leaders starting as hourly partners. Access free training via Starbucks College Achievement Plan, leadership workshops, and mentorship programs. In Franklin, NJ, this role is your launchpad to a rewarding career in one of the most admired brands globally.

Training and Development

From day one, you'll receive hands-on training in barista skills, food safety, customer service excellence, and leadership. Ongoing development ensures you stay ahead in the competitive retail landscape.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven culture that values diversity, inclusion, and innovation. We prioritize ethical coffee sourcing through our C.A.F.E. Practices, sustainability initiatives like Next Generation stores, and community impact via youth programs and disaster relief. In Franklin, New Jersey, you'll contribute to a vibrant local scene while enjoying a supportive team environment. With competitive pay, unparalleled benefits, and endless growth potential, Starbucks Shift Supervisors don't just work—they thrive.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Is prior experience required?

Yes, at least six months in customer service and task delegation.

What benefits are available immediately?

Free coffee/food markouts and Spotify Premium start right away, with full benefits upon eligibility.

Can I advance quickly?

Absolutely—many leaders promote within months based on performance.

How do I apply?

Search for Store #11690 in Franklin, NJ, on the Starbucks careers site and submit your application today!