About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are creators of human connections, fostering communities where every cup tells a story. Our commitment to ethical sourcing, sustainability, and partner (employee) well-being sets us apart in the retail and food service industry.

In the United States, Starbucks offers dynamic career opportunities for passionate individuals. As a Shift Supervisor at our Franklin Park, Illinois location on Mannheim Rd. & Grand Ave. (Store# 48457), you'll play a pivotal role in delivering the Starbucks Experience to our loyal customers.

Role Overview

The Shift Supervisor position at Starbucks is a leadership role designed for motivated individuals ready to step up and guide barista teams during shifts. This full-time opportunity in Franklin Park, IL, involves overseeing store operations, ensuring top-tier customer service, and maintaining our high standards for food and beverage quality. Shift Supervisors are the heartbeat of the store, coaching partners, handling dynamic customer requests, and driving performance in a fast-paced retail environment.

With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this role suits those who thrive in a vibrant, team-oriented setting. Estimated salary ranges from $38,000 to $48,000 USD annually, based on market rates for retail leadership in the Chicago area, offering competitive pay with significant upside through performance incentives.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Work flexible hours, adapting to early mornings, evenings, weekends, nights, and holidays as needed.
• Enforce store operating policies and standards, including quality beverage and food preparation, cash handling, and safety/security protocols.
• Prepare and coach partners in making food and beverages to standard recipes or customized orders, handling variations like temperature, ingredients, or substitutions.
• Delegate tasks to team members and coordinate the efforts of two or more employees to ensure smooth operations.

Leadership Focus

Direct the work of others, build relationships, and foster a positive team environment. Your ability to communicate effectively and work collaboratively will be key to success.

Qualifications & Requirements

To excel as a Shift Supervisor at Starbucks in Franklin Park, IL, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Proven ability to direct others, learn quickly, and communicate orally with clarity.
• Strong knowledge of retail environments, interpersonal skills, and team collaboration abilities.
• Availability for flexible scheduling and commitment to regular attendance.

No formal degree is required; Starbucks values hands-on experience and a passion for hospitality. Reasonable accommodations are available for qualified individuals with disabilities.

Benefits & Perks

Starbucks partners enjoy industry-leading benefits that support your well-being and growth:

• Bean Stock: Equity grants that make you a shareholder in Starbucks' success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online).
• Spotify Premium: Complimentary subscription to enjoy music on the go.
• Free Coffee and Food Markouts: Enjoy Starbucks products daily during shifts.
• 401(k) Match: Generous company matching to build your retirement savings.

Additional perks include health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits underscore Starbucks' investment in its people.

Career Growth at Starbucks

Starbucks is committed to partner development. As a Shift Supervisor, you'll receive ongoing training, leadership coaching, and opportunities to advance to roles like Assistant Store Manager, Store Manager, or District Manager. Many of our executives started as baristas. With internal mobility programs and tuition assistance, your career path is limitless. In Franklin Park, IL, this role is a launchpad for long-term success in the coffee industry.

Training and Development

From day one, you'll access Starbucks University for digital learning, mentorship, and skill-building workshops tailored to retail leadership.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that prioritizes people, communities, and the planet. In Franklin Park, Illinois, you'll contribute to a welcoming store environment while enjoying premium benefits and growth opportunities. Our culture celebrates diversity, inclusion, and innovation—qualities that make Starbucks a top employer in retail careers. Whether you're passionate about coffee or customer connections, this Shift Supervisor role offers fulfillment and stability.

Search terms like 'Starbucks careers Franklin Park,' 'shift supervisor jobs Illinois,' and 'coffee industry jobs near me' lead here—apply now to elevate your career!

Role FAQs

What is the salary for this position?

Estimated at $38,000–$48,000 USD yearly, based on local market rates, with potential for bonuses and raises.

Is this a full-time role?

Yes, full-time with flexible scheduling.

What experience is needed?

Six months in customer service and task delegation.

Does Starbucks offer benefits immediately?

Eligible partners receive comprehensive benefits after a short qualifying period.

How do I apply?

Visit the Starbucks careers site and search for Store# 48457 in Franklin Park, IL.

Ready to lead the next shift? Join Starbucks today and brew your future.