About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer experiences, and a commitment to sustainability. At Starbucks, we source ethically grown coffee from around the world, crafting beverages and food that delight millions daily. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. As a Shift Supervisor at our Franklin, Tennessee store (Store# 08394), you'll be part of a dynamic team driving this mission forward in a vibrant community.

Role Overview

The Shift Supervisor role at Starbucks is a leadership position designed for motivated individuals ready to step up in a fast-paced retail environment. Located at Store# 08394 in Five Points, Franklin, Tennessee, this full-time opportunity involves overseeing store operations during shifts, ensuring top-tier service, and coaching baristas to deliver perfect beverages and food. Shift Supervisors maintain store standards, handle cash securely, and prioritize safety. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this role demands reliability and adaptability. Estimated salary ranges from $36,000 to $46,000 annually, reflecting competitive pay in the retail food sector for Franklin, TN.

Why Franklin, Tennessee?

Franklin offers a charming blend of historic appeal and modern amenities, making it an ideal location for Starbucks careers. Our Five Points store serves a welcoming community, providing the perfect backdrop for building customer relationships and advancing your retail leadership skills.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and/or holidays to meet store needs.
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, handling recipe changes like temperature, ingredient quantities, or substitutions.
• Delegate tasks to other employees and coordinate the work of two or more team members effectively.

These responsibilities ensure smooth operations and elevate the customer experience at every shift.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Franklin, TN, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfilling customer requests.
• Six months of experience delegating tasks or coordinating the work of two or more employees.
• Ability to direct the work of others and learn quickly in a dynamic environment.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment, with the capacity to work as part of a team and build lasting relationships.
• Availability for flexible scheduling, including early mornings, evenings, weekends, nights, and holidays.

No formal degree is required—Starbucks values hands-on experience and a passion for coffee and people.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University (ASU) with full tuition reimbursement.
• Bean Stock: Equity grants that make you a partner in Starbucks' success.
• Spotify Premium: Enjoy ad-free music to soundtrack your life.
• Free Coffee and Food Markouts: Indulge in complimentary drinks and snacks daily.
• 401(k) with Company Match: Secure your future with generous retirement contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee discounts. These benefits support your well-being and professional growth from day one.

Career Growth at Starbucks

Starbucks invests in your future with robust development programs. Shift Supervisors often advance to roles like Assistant Store Manager, Store Manager, or District Manager. Our internal mobility rate is high—over 70% of leaders started in hourly positions. Access leadership training, mentorship, and online courses via the Starbucks College Achievement Plan. In Franklin, TN, you'll gain skills transferable across our global network, opening doors to exciting opportunities in operations, merchandising, or corporate roles.

Training and Support

New Shift Supervisors receive comprehensive onboarding, including barista skills, leadership workshops, and safety protocols. Ongoing coaching ensures you're set for success.

Why Join Starbucks

Joining Starbucks means more than a job—it's a community. We foster an inclusive culture where diverse voices thrive, backed by our commitment to equity, inclusion, and sustainability. In Franklin, Tennessee, contribute to local impact through community events and eco-friendly practices. Enjoy a premium work environment with premium pay, unbeatable benefits, and the satisfaction of creating moments of connection over coffee. With realistic salary estimates of $36,000–$46,000 yearly, plus perks like Bean Stock and tuition coverage, this is your chance to brew a rewarding career.

Role FAQs

Q: What is the salary for Shift Supervisor in Franklin, TN?
A: Estimated at $36,000–$46,000 USD annually, based on market rates with a buffer for performance.

Q: Is this a full-time role?
A: Yes, full-time with flexible scheduling.

Q: What benefits does Starbucks offer?
A: Including 100% ASU tuition coverage, Bean Stock, Spotify Premium, free coffee markouts, and 401(k) match.

Q: Do I need prior supervisory experience?
A: At least 6 months delegating tasks to 2+ employees is required.

Q: How do I apply?
A: Visit Starbucks careers site and search for Store# 08394 in Franklin, TN—apply now to start your journey!