About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, renowned for its premium coffee, handcrafted beverages, and inviting store environments. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are a community builder, committed to ethically sourcing the finest arabica coffee and creating moments of connection for millions daily. Our mission to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time—drives everything we do. In Frederick, Maryland, our stores embody this ethos, serving as vibrant hubs for locals seeking quality coffee, fresh food, and exceptional service.

Role Overview

As a Shift Supervisor at Starbucks Store #20272 in Frederick, Maryland, you will play a pivotal role in leading your team to deliver the Starbucks Experience. This full-time position involves overseeing shift operations, ensuring top-tier customer service, and maintaining store standards. Shift Supervisors are the frontline leaders who coach baristas, manage daily tasks, and create a positive environment where partners thrive. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this role is ideal for motivated individuals passionate about coffee, retail, and team leadership. Join us to advance your career in a dynamic retail setting while enjoying competitive pay estimated at $36,000-$46,000 annually, based on market rates for Frederick, MD.

Key Responsibilities

Shift Supervisors at Starbucks are responsible for the smooth execution of store operations during their shifts. Key duties include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours to meet store needs, including early mornings, evenings, weekends, nights, and holidays.
• Ensuring compliance with store operating policies, including quality beverage and food preparation, cash handling, safety, and security.
• Coaching and preparing food and beverages to standard recipes or customizing orders based on customer preferences, such as temperature or ingredient adjustments.
• Delegating tasks to team members and coordinating the efforts of two or more employees to achieve peak efficiency.
• Directing the work of others while fostering a collaborative team environment.

Customer Focus

Your primary focus will be interacting with customers, fulfilling requests promptly, and building lasting relationships to drive loyalty and repeat business.

Qualifications & Requirements

To succeed as a Shift Supervisor, candidates should bring:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct and lead others effectively.
• Quick learning aptitude to master recipes, procedures, and systems rapidly.
• Strong oral communication and interpersonal skills.
• Knowledge of retail environments and ability to work collaboratively in a team.
• Flexibility for varied shifts and commitment to punctuality.

No formal education beyond high school is required, but a passion for hospitality and leadership is essential. Starbucks provides training to support your success.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a partner in our success.
• Spotify Premium: Enjoy ad-free music to enhance your daily vibe.
• Free Coffee and Food Markouts: Indulge in complimentary drinks and snacks every shift.
• 401(k) with Company Match: Secure your future with generous retirement contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee discounts. These benefits are available from day one for eligible partners.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll gain hands-on leadership experience that paves the way for roles like Assistant Store Manager, Store Manager, and beyond. Our internal mobility program has helped thousands advance, with 80% of leaders starting as hourly partners. Access leadership training, mentorship, and tuition-free education to fuel your ambitions. In Frederick, MD, opportunities abound in our growing district.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that values inclusivity, sustainability, and innovation. We roast over 3 billion cups of coffee annually using ethically sourced beans, support communities through hiring initiatives, and champion diversity. In Frederick, you'll contribute to a store that serves the local community while enjoying a supportive culture, premium benefits, and real career progression. Experience the pride of leading a team that creates joy one cup at a time.

Role FAQs

Q: What shifts will I work?
A: Flexible hours including early mornings, evenings, weekends, nights, and holidays to ensure store coverage.

Q: Is prior supervisory experience required?
A: Yes, at least six months delegating tasks to two or more employees.

Q: What benefits start immediately?
A: Eligible partners receive benefits like free drinks, tuition coverage, and more from day one.

Q: How much does this role pay in Frederick, MD?
A: Estimated $36,000-$46,000 yearly, based on experience and local market rates.

Q: Can I advance quickly?
A: Absolutely—many managers started as Shift Supervisors with our robust training programs.

Ready to brew your future? Apply for the Shift Supervisor role at Starbucks in Frederick, Maryland today!