About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer service, and a welcoming third-place environment. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest arabica coffee to creating inclusive spaces where communities thrive.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who bring our vision to life daily. As a Shift Supervisor at our Fresno, California location (Store# 10135, ASHLAN & BLYTHE), you'll play a pivotal role in upholding our standards of excellence while advancing your career in a supportive, dynamic environment.

Role Overview

The Shift Supervisor position at Starbucks is an entry-to-mid-level leadership role designed for motivated individuals ready to step up and guide barista teams during shifts. Located in the vibrant city of Fresno, California, this full-time opportunity offers hands-on experience in retail operations, customer service, and team management within the fast-paced coffee retail sector. Shift Supervisors ensure smooth store operations, deliver outstanding guest experiences, and model Starbucks' core values of connection, authenticity, and inclusivity.

This role is perfect for those with prior customer service experience who aspire to develop leadership skills. You'll work flexible hours, including early mornings, evenings, weekends, nights, and holidays, making it ideal for building a stable career in hospitality and retail.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties focus on operational excellence and team empowerment:

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Work flexible hours that may include early mornings, evenings, weekends, nights, and/or holidays to meet store needs.
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, handling recipe changes like temperature, ingredient quantities, or substitutions.
• Leverage at least six months of experience in delegating tasks to other employees and coordinating the tasks of two or more team members.

Leadership Focus

Direct the work of others, foster a positive team environment, and contribute to a culture of accountability and growth. Your ability to build relationships and work collaboratively will be key to success.

Qualifications & Requirements

To thrive as a Shift Supervisor at Starbucks in Fresno, CA, candidates should possess:

• Six months of experience in a position requiring constant interaction with and fulfilling customer requests.
• At least six months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees.
• Ability to direct the work of others and learn quickly in a dynamic retail setting.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment, with the capacity to work as part of a team and build lasting relationships.
• Availability for flexible scheduling, including early mornings, evenings, weekends, nights, and holidays.

No formal education beyond high school is required, but a passion for coffee, customer service, and leadership is essential. Starbucks values diverse backgrounds and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• Bean Stock: Eligible partners receive stock grants, making you a true owner in the company's success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), empowering your educational dreams.
• Spotify Premium: Complimentary subscription to enjoy your favorite music on the job and beyond.
• Free Coffee and Food Markouts: Enjoy handcrafted beverages and food items daily, plus discounts for friends and family.
• 401(k) with Company Match: Secure your financial future with robust retirement savings options.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and partner clubs for global travel discounts.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll gain access to leadership training programs, mentorship, and clear paths to advancement—many district and store managers started as baristas or shift supervisors. Our internal mobility rate is high, with opportunities to relocate, pursue multi-unit management, or even join corporate roles in merchandising, operations, or sustainability. In Fresno and across California, we're expanding rapidly, creating abundant upward mobility.

Training and Support

From day one, you'll receive hands-on training in coffee craftsmanship, customer obsession, and supervisory skills, ensuring you're equipped for long-term success.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven organization that prioritizes people, communities, and the planet. In Fresno, California, our store at ASHLAN & BLYTHE serves as a community hub, where you'll connect with diverse guests and teammates. Enjoy competitive pay estimated at $38,000–$48,000 annually (based on market rates for the role in this location), plus the unparalleled benefits package. Starbucks' commitment to equity, inclusion, and sustainability—such as our 2030 Goals for waste reduction and ethical sourcing—makes us a leader in responsible business.

Whether you're passionate about coffee or seeking leadership experience, this Shift Supervisor role offers stability, growth, and fulfillment in one of America's most beloved brands.

Role FAQs

What is the estimated salary for this position?

Based on retail/food sector rates in Fresno, CA, expect $38,000–$48,000 USD yearly, with potential for performance bonuses and tips.

Is this a full-time role?

Yes, this is a full-time position with flexible scheduling to fit your lifestyle.

What benefits are immediately available?

Benefits like free coffee markouts start on day one; others like tuition coverage and 401(k) vest quickly based on tenure.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees is required.

How do I apply?

Search for Store# 10135 on Starbucks careers site and submit your application today!