About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we pride ourselves on sourcing the finest arabica coffee beans, crafting handcrafted beverages, and creating welcoming Third Place environments where customers connect, relax, and enjoy moments that matter. Our mission drives everything we do: to inspire and nurture the human spirit, one person, one cup, and one neighborhood at a time. As a Shift Supervisor in Fresno, California, you'll be part of a dynamic team fueling this mission in a vibrant community hub at Store# 48038 on HWY 99 & HERNDON AVENUE.

Role Overview

The Shift Supervisor role at Starbucks is a leadership position designed for motivated individuals ready to step up and guide store operations during shifts. In this full-time role at our Fresno location, you'll ensure smooth operations, exceptional customer service, and team motivation while upholding Starbucks' high standards for quality and safety. This position offers hands-on experience in retail leadership within the fast-paced coffee industry, perfect for those with customer service backgrounds looking to advance. You'll coach baristas, manage tasks, and create positive experiences for partners and customers alike, all while enjoying the perks of working for a premium brand synonymous with innovation and employee care.

Key Responsibilities

As a Shift Supervisor, your day-to-day impact is significant. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Being available for flexible hours, including early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Ensuring compliance with store operating policies and standards, such as providing top-quality beverages and food products, accurate cash handling, and upholding safety and security protocols.
• Preparing beverages and food to standard recipes or customizing orders based on customer preferences, including adjustments to temperature, ingredients, or substitutions.
• Coaching and directing the team in food and beverage preparation to maintain consistency and excellence.
• Delegating tasks to other employees and coordinating the efforts of two or more team members to optimize shift performance.

These duties position you as a pivotal leader, fostering a collaborative environment where every shift runs seamlessly.

Qualifications & Requirements

To thrive as a Shift Supervisor at Starbucks in Fresno, candidates should bring:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating the work of two or more employees.
• Proven ability to direct the work of others and learn quickly in a dynamic setting.
• Effective oral communication skills and strong interpersonal abilities to build relationships and work effectively as part of a team.
• Knowledge of the retail environment, with a passion for delivering outstanding service.

Flexibility is key—availability for varied shifts ensures you can support the store's 24/7 rhythm. No formal degree is required; your experience and enthusiasm for coffee culture will set you apart.

Benefits & Perks

Starbucks invests in its partners with industry-leading benefits that support your well-being and growth:

• Bean Stock: Receive Starbucks stock grants as part of your compensation, making you a true owner in the company's success.
• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost—empowering your education without debt.
• Spotify Premium: Enjoy ad-free music streaming to soundtrack your life.
• Free Coffee and Food Markouts: Savor complimentary handcrafted beverages and food items during shifts.
• 401(k) with Company Match: Secure your future with retirement savings supported by generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts, creating a total rewards package that values you holistically.

Career Growth at Starbucks

Starbucks is committed to partner development. As a Shift Supervisor, you'll access leadership training programs, mentorship opportunities, and clear paths to roles like Assistant Store Manager or beyond. Many of our district managers and executives started on the front lines. With internal mobility across thousands of stores, your Fresno role is a launchpad for national opportunities. We offer certifications in coffee mastery, barista skills, and management, ensuring continuous skill-building in a supportive culture.

Why Join Starbucks

Joining Starbucks means more than a job—it's a community of passionate partners driving positive change. In Fresno, you'll serve a diverse neighborhood, contribute to local sustainability initiatives like ethical sourcing, and be part of a brand that prioritizes inclusivity and innovation. Enjoy a premium work environment with modern equipment, collaborative teams, and the satisfaction of creating moments of connection over coffee. With competitive pay estimated at $38,000–$48,000 annually (based on market rates for California retail leadership), plus benefits, this role offers stability and upside in the thriving coffee sector.

Role FAQs

What shifts will I work?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to cover peak store times.

Is prior leadership experience required?

Yes, at least six months delegating tasks or coordinating 2+ employees.

What benefits are available immediately?

Many perks like free coffee markouts start day one, with full benefits upon eligibility.

Can I advance quickly?

Absolutely—performance-driven promotions and training accelerate growth.

Is this role full-time?

Yes, full-time employment with comprehensive benefits.

Ready to lead with purpose? Apply for the Shift Supervisor position at Starbucks in Fresno today and brew your career forward.