About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, renowned for its premium coffee, handcrafted beverages, and inviting store experiences. With thousands of locations across the United States and globally, Starbucks has built a legacy of fostering human connections over every cup. Headquartered in Seattle, Washington, the company employs hundreds of thousands of partners (that's what we call our employees) who share a passion for coffee and community. In Frisco, Texas, our store at Eldorado Parkway & Dallas Tollway embodies this spirit, serving as a vibrant hub for locals seeking quality brews and friendly service.

Founded in 1971, Starbucks has evolved into a global icon, committed to ethical sourcing, sustainability, and partner development. We roast the finest coffee beans and create innovative drinks like the iconic Frappuccino® and seasonal favorites. Beyond coffee, Starbucks offers wholesome food options, teas, and merchandise, all crafted with care. Joining Starbucks means becoming part of a purpose-driven organization that invests in its people through comprehensive benefits and growth opportunities.

Role Overview

As a Shift Supervisor at Starbucks Store #28182 in Frisco, Texas, you'll lead from the front lines, ensuring every customer leaves with a smile and a perfectly crafted beverage. This dynamic role involves overseeing shift operations, coaching baristas, and upholding Starbucks' high standards for quality, safety, and service. Shift Supervisors are the heartbeat of the store, stepping up to direct teams during peak hours while modeling the customer obsession that defines our brand.

In this position, you'll work flexible hours—including early mornings, evenings, weekends, nights, and holidays—to meet the needs of our bustling Frisco location. With a focus on team coordination and customer fulfillment, you'll turn routine shifts into extraordinary experiences. Ideal for motivated leaders with retail experience, this role offers a pathway to management and beyond in the coffee industry.

Key Responsibilities

Shift Supervisors at Starbucks play a pivotal role in daily operations. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality to support team reliability.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays, to align with store demands.
• Enforcing store operating policies and standards, such as providing quality beverages and food products, accurate cash handling, and ensuring safety and security.
• Preparing and coaching the preparation of food and beverages according to standard recipes or customized orders, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members to optimize efficiency.
• Directing the work of others while fostering a positive, collaborative environment.

Customer Service Excellence

At the core of the role is constant interaction with customers. You'll fulfill requests promptly, build relationships, and create moments of connection that keep guests coming back to our Frisco store.

Qualifications & Requirements

To succeed as a Shift Supervisor, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others with confidence and clarity.
• Quick learning aptitude to master recipes, policies, and procedures.
• Effective oral communication skills for team coaching and customer engagement.
• Strong knowledge of the retail environment, interpersonal skills, and team collaboration abilities.
• Capacity to build lasting relationships with partners and customers.

Reasonable accommodations are available, ensuring everyone has the opportunity to thrive.

Benefits & Perks

Starbucks offers industry-leading benefits that prioritize partner well-being:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a true partner in our success.
• Spotify Premium: Enjoy ad-free music to soundtrack your life.
• Free Coffee & Food Markouts: Indulge in daily drinks and snacks on us.
• 401(k) with Company Match: Secure your financial future with generous matching contributions.

Additional perks include health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits underscore Starbucks' commitment to holistic support.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll gain leadership skills transferable to district management, operations roles, or corporate positions. Our internal mobility program has propelled thousands of baristas to executive roles. In Frisco, you'll benefit from regional training, mentorship, and performance-based promotions. With tools like the Starbucks College Achievement Plan and leadership workshops, your career trajectory is limitless.

Pathways to Success

Many Shift Supervisors advance to Store Manager within a year, overseeing multimillion-dollar operations. Starbucks' culture of elevation ensures dedication is rewarded with opportunity.

Why Join Starbucks

Choosing Starbucks means joining a family that values inclusivity, innovation, and impact. In Frisco, Texas, you'll contribute to a community-focused store while enjoying premium compensation—estimated at $36,000-$46,000 annually—and unparalleled perks. Experience the pride of crafting beverages that brighten days, leading teams that inspire, and growing with a brand that leads the industry. Starbucks isn't just a job; it's a movement.

Role FAQs

What hours will I work?

Flexible scheduling includes early mornings, evenings, weekends, nights, and holidays to match store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Free coffee markouts and Spotify Premium start day one, with full benefits package shortly after.

Is training provided?

Comprehensive onboarding covers recipes, safety, and leadership skills.

How do I apply?

Visit our careers site and search for Store #28182 in Frisco, TX. Apply now to brew your future!