Shift Supervisor - Starbucks Coffee Company in Gallatin, Tennessee

About Starbucks Coffee Company

Starbucks Coffee Company is the premier global coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. With thousands of stores across the United States and worldwide, Starbucks offers more than just exceptional coffee; it's a third place between work and home where communities connect. In Gallatin, Tennessee, our store at Nashville Pike & Hwy 109 Bypass embodies this mission, serving high-quality beverages, fresh food, and creating memorable experiences for our guests. As a Shift Supervisor, you'll play a pivotal role in upholding our standards of excellence in a dynamic retail environment.

Role Overview

The Shift Supervisor position at Starbucks in Gallatin, TN, is ideal for motivated leaders ready to step up in a fast-paced coffee retail setting. You'll oversee shift operations, guide baristas, ensure top-tier customer service, and maintain our renowned store standards. This full-time role demands flexibility for early mornings, evenings, weekends, nights, and holidays, offering a chance to develop leadership skills while immersing yourself in the vibrant coffee industry. With Starbucks' supportive culture, you'll receive training to excel and advance your career.

Key Responsibilities

As a Shift Supervisor, your daily impact includes:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Enforcing store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized for customers, handling recipe changes like temperature, ingredient quantities, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members to keep operations smooth.

Leadership and Team Coordination

Direct the work of others effectively, fostering a collaborative team environment where everyone thrives. Your ability to build relationships will strengthen team dynamics and enhance guest satisfaction.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks Gallatin, bring:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfilling customer requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Strong ability to direct others, learn quickly, and communicate orally effectively.
• Knowledge of the retail environment, strong interpersonal skills, and the capacity to work as part of a team while building lasting relationships.

No formal education beyond high school is required, but a passion for coffee, customer service, and leadership is essential. Reasonable accommodations are available to support your success.

Benefits & Perks

Starbucks invests in its partners (that's you!) with industry-leading benefits:

• 100% Tuition Coverage: Earn your bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants to share in our company's success.
• Spotify Premium: Enjoy a free subscription as part of your partner perks.
• Free Coffee and Drink Markouts: Indulge in complimentary beverages and food items during shifts.
• 401(k) Match: Secure your future with our generous company-matched retirement plan.

Additional perks include health insurance, paid time off, partner discounts, and more, making Starbucks a top employer in retail and food service.

Career Growth at Starbucks

Starbucks is committed to your professional development. As a Shift Supervisor, you'll access leadership training programs, mentorship, and pathways to roles like Store Manager, District Manager, and beyond. Many of our executives started as baristas or supervisors. In Gallatin, TN, you'll gain hands-on experience in a growing market, positioning you for rapid advancement. Our culture emphasizes inclusivity, innovation, and growth, with opportunities to relocate or specialize in operations, merchandising, or corporate roles.

Training and Development

From day one, you'll receive comprehensive onboarding, ongoing coaching, and access to Starbucks College Achievement Plan. Build skills in team leadership, customer experience, and business operations to propel your career forward.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor in Gallatin means becoming part of a purpose-driven company that values diversity, equity, inclusion, and community impact. Enjoy a premium work environment with premium pay (estimated $35,000-$45,000 annually), flexible scheduling, and a supportive team. Our commitment to sustainability—sourcing ethically grown coffee and reducing waste—aligns with modern values. In Tennessee's welcoming community, contribute to local connections while advancing personally and professionally. Starbucks isn't just a job; it's a career launchpad with global reach.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

What experience is required?

Six months in customer service and six months delegating tasks to others.

Are benefits available for part-time or full-time?

This is a full-time role with comprehensive benefits from day one.

How do I apply?

Search for Store# 10646 on Starbucks careers site and submit your application today!

Is training provided?

Yes, extensive training on beverages, operations, and leadership.

Ready to lead at Starbucks? Apply now for the Shift Supervisor role in Gallatin, Tennessee, and brew your future with us.