About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. At Starbucks, we're more than just coffee—we're about creating meaningful connections, fostering inclusive communities, and inspiring our partners (that's what we call our employees). In Gallup, New Mexico, our Store #71906 on Route 66 embodies this spirit, welcoming travelers and locals alike with exceptional service and the signature Starbucks experience.

Role Overview

As a Shift Supervisor at Starbucks Coffee Company in Gallup, New Mexico, you'll step into a leadership role that empowers you to inspire and develop a team of baristas while ensuring every customer leaves with a smile. This position is perfect for motivated individuals with retail experience who thrive in fast-paced environments. You'll oversee store operations during your shift, coach partners on delivering perfect beverages and food, and uphold Starbucks' high standards for quality, safety, and customer service. With flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays, this role offers dynamic variety and real impact on your store's success.

Why Gallup, New Mexico?

Nestled along historic Route 66, Gallup is a vibrant hub in the Land of Enchantment, known for its rich Native American culture, stunning red rock landscapes, and welcoming community. Working at Starbucks here means being part of a store that serves both locals and Route 66 adventurers, creating moments of connection in a unique Southwestern setting.

Key Responsibilities

In this Shift Supervisor role, you'll wear multiple hats to keep the store running smoothly:

• Maintain regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Work flexible hours, adapting to early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Meet store operating policies and standards, including providing top-quality beverages and food products.
• Handle cash transactions accurately while prioritizing store safety and security.
• Prepare and coach partners in preparing food and beverages to standard recipes or customized orders, adjusting for temperature, ingredients, or substitutions.
• Delegate tasks to team members and coordinate the efforts of two or more employees to ensure seamless operations.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Gallup, NM, bring these qualifications to the table:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Proven ability to direct the work of others and learn quickly in a dynamic environment.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment, with the capacity to work collaboratively as part of a team.
• Demonstrated ability to build relationships with customers, partners, and the community.

No formal education beyond high school is required, but a passion for people and coffee is essential. Starbucks values diverse backgrounds and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that support your well-being, finances, and growth:

• Bean Stock: Equity grants that make you a true partner in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), no cap on eligible programs.
• Spotify Premium: Free subscription to enjoy your favorite music on the job and beyond.
• Free Coffee & Food Markouts: Enjoy complimentary handcrafted beverages and food items during shifts.
• 401(k) with Company Match: Build your retirement savings with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts on products and travel.

Career Growth at Starbucks

Starbucks invests in your future with robust development programs. As a Shift Supervisor, you'll gain leadership training through our Barista Basics, Shift Supervisor Foundations, and advanced management courses. Many of our district managers and store managers started as baristas or shift supervisors. With internal mobility across thousands of U.S. stores, including opportunities in Gallup and beyond, your career path is limitless. Access mentorship, tuition-free education, and leadership tracks that propel you forward.

Training & Development

From day one, you'll receive hands-on training in coffee mastery, customer service excellence, and operational leadership. Starbucks University offers online courses, and our partner hub provides tools for continuous learning.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor in Gallup means more than a job—it's a chance to lead with purpose. We prioritize inclusivity, sustainability, and community impact, from ethically sourced coffee to supporting local Gallup initiatives. Experience a premium culture where your voice matters, your growth is prioritized, and every shift contributes to something bigger. With competitive pay estimated at $34,000–$42,000 annually (based on market rates for the role in Gallup, NM), plus unbeatable benefits, this is your opportunity to elevate your career at the world's premier coffee company.

Role FAQs

What shifts will I work?

Flexible hours including early mornings, evenings, weekends, nights, and holidays, based on store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Free coffee/food markouts and Spotify Premium start right away; health, tuition, and 401(k) follow eligibility.

Is this a full-time position?

Yes, full-time role with opportunities for overtime.

How do I apply?

Search for Store #71906 in Gallup, NM, on the Starbucks careers site and submit your application today!

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