About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, renowned for its premium coffee, handcrafted beverages, and inviting store environments. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest Arabica coffee to creating a welcoming third place between work and home.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who bring our values to life daily. We prioritize inclusivity, sustainability, and community impact, with initiatives like our Greener Stores and a commitment to 100% ethically sourced coffee by 2025. Joining Starbucks means becoming part of a legacy of excellence and innovation in the retail and food service industry.

Role Overview

As a Shift Supervisor at Starbucks Store# 18887 in Gettysburg, Pennsylvania, you will play a pivotal role in leading your team during shifts to deliver outstanding customer experiences. This full-time position involves overseeing store operations, coaching baristas, and ensuring every guest leaves with a smile. Shift Supervisors at Starbucks are the heartbeat of our stores, embodying our customer obsession and operational excellence.

Located in historic Gettysburg, this store serves a vibrant community of locals, tourists, and history enthusiasts. You'll work flexible hours, including early mornings, evenings, weekends, nights, and holidays, to meet the demands of our 24/7 coffee culture. With strong leadership skills and a passion for people, you'll thrive in this dynamic retail environment.

Key Responsibilities

Shift Supervisors are responsible for maintaining the high standards that define Starbucks. Key duties include:

• Ensuring regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours to cover early mornings, evenings, weekends, nights, and holidays.
• Upholding store operating policies, including providing quality beverages and food products, cash handling, and maintaining safety and security standards.
• Preparing and coaching the preparation of food and beverages according to standard recipes or customized orders, handling changes like temperature, ingredient quantities, or substitutions.
• Delegating tasks to other employees and coordinating the efforts of two or more team members to keep operations running smoothly.

Leadership and Team Direction

Direct the work of others, build strong relationships, and foster a collaborative team environment. Your ability to communicate effectively and work as part of a team will be crucial in motivating partners and achieving store goals.

Qualifications & Requirements

To succeed as a Shift Supervisor, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating the work of two or more employees.
• Ability to learn quickly and adapt to the fast-paced retail environment.
• Strong interpersonal skills and effective oral communication.
• Knowledge of retail operations and a team-oriented mindset.

No formal education beyond high school is required, but a passion for coffee, leadership potential, and reliability are essential. Starbucks welcomes diverse backgrounds and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a true partner in our success.
• Spotify Premium: Enjoy ad-free music to soundtrack your life.
• Free Coffee and Food Markouts: Indulge in your favorites on every shift.
• 401(k) with Company Match: Secure your financial future with our generous retirement plan.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts. We invest in your well-being so you can focus on what matters.

Career Growth at Starbucks

Starbucks is committed to your professional development. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, Shift Supervisor Foundations, and leadership programs. Many of our district managers, store managers, and executives started as hourly partners. With internal mobility opportunities across thousands of stores, your career path is limitless—from regional roles to corporate positions in merchandising, operations, or supply chain.

Our performance-based culture rewards initiative and results. Access mentorship, tuition reimbursement, and leadership workshops to accelerate your growth in the coffee industry.

Why Join Starbucks

Choosing Starbucks means joining a company that values you as a partner, not just an employee. In Gettysburg, PA, you'll contribute to a community hub where history meets modern hospitality. Experience the pride of crafting perfect lattes, leading high-performing teams, and making a difference one cup at a time. With competitive pay estimated at $36,000-$46,000 annually (based on market rates for the role in Pennsylvania), plus tips and benefits, this is more than a job—it's a launching pad for your future.

Be part of a brand that leads in sustainability, diversity, and innovation. Starbucks partners enjoy global transfer opportunities, volunteer time off, and a culture of belonging.

Role FAQs

What hours will I work as a Shift Supervisor?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to support store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks or coordinating teams, plus customer service experience.

What benefits are available immediately?

Benefits like free coffee markouts start on day one; others like health insurance and tuition coverage follow eligibility.

Is this a full-time role?

Yes, full-time employment with opportunities for overtime and career advancement.

How do I apply?

Visit the Starbucks careers site, search for Store# 18887 in Gettysburg, PA, and submit your application today!