About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, renowned for its premium coffee, handcrafted beverages, and inviting store experiences. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 locations across more than 80 countries. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest arabica coffee to creating a welcoming third place between work and home.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who bring our values to life daily. We prioritize diversity, equity, and inclusion, fostering an environment where every partner feels valued and empowered. Joining Starbucks means becoming part of a legacy of innovation, community impact, and unparalleled partner benefits.

Role Overview

As a Shift Supervisor at Starbucks Store #03388 in downtown Gig Harbor, Washington, you will play a pivotal role in leading your team during shifts to deliver exceptional customer experiences. This position is ideal for motivated individuals with retail or food service experience who thrive in fast-paced environments. You will oversee operations, coach baristas, ensure product quality, and uphold Starbucks' high standards for safety and service.

Gig Harbor, a charming waterfront community in Washington state, offers a picturesque setting for this role. With its vibrant local scene and proximity to Tacoma and Seattle, it's the perfect place to advance your career while enjoying the Pacific Northwest lifestyle. This full-time position requires flexibility for early mornings, evenings, weekends, nights, and holidays.

Key Responsibilities

Shift Supervisors at Starbucks are the heartbeat of the store during their shifts. Your key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, accurate cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized orders, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to team members and coordinating the efforts of two or more employees to keep operations smooth.

Leadership and Team Support

You will direct the work of others, build relationships, and foster a positive team environment. Your ability to communicate effectively and work collaboratively will be essential in motivating your team to exceed customer expectations.

Qualifications & Requirements

To succeed as a Shift Supervisor, you should bring:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Strong interpersonal skills, effective oral communication, and the ability to learn quickly.
• Knowledge of the retail environment and ability to work as part of a team.
• Availability for flexible scheduling and commitment to store standards.

No formal education beyond high school is required, but a passion for coffee, customer service, and leadership is a must. Starbucks provides training to help you excel.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a shareholder in Starbucks' success.
• Spotify Premium: Enjoy ad-free music as part of your partner perks.
• Free Coffee and Food Markouts: Complimentary drinks and food during shifts, plus discounts for friends and family.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and partner clubs for exclusive events. These benefits are available from day one for eligible partners.

Career Growth at Starbucks

Starbucks is committed to your professional development. As a Shift Supervisor, you'll gain hands-on leadership experience that paves the way for roles like Assistant Store Manager, Store Manager, and beyond. Our internal mobility program has helped thousands of partners advance—over 70% of our leaders started in hourly roles. Access free training, mentorship, and leadership development programs to accelerate your career in the coffee industry.

Pathways to Success

From barista to district manager, the opportunities are endless. In Gig Harbor, you'll work in a supportive store environment that encourages innovation and growth.

Why Join Starbucks

Choosing Starbucks means joining a company that values your whole self. We offer competitive pay estimated at $38,000-$48,000 annually for this role in Gig Harbor, WA, based on market rates, plus tips and performance incentives. Enjoy a premium work culture with global impact—our stores support local communities through fundraisers and sustainability initiatives like our Greener Stores program.

Experience the pride of crafting moments of connection over every cup. With our focus on work-life balance, inclusive culture, and unmatched benefits, Starbucks is where careers brew.

Role FAQs

What is the estimated salary for this Shift Supervisor role?

Based on market rates in Gig Harbor, WA, expect $38,000-$48,000 per year, plus tips and benefits.

Is this a full-time position?

Yes, full-time with flexible scheduling.

What benefits are available immediately?

Eligible partners enjoy tuition coverage, Bean Stock, Spotify Premium, free markouts, and 401(k) match from day one.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to others.

How do I apply?

Search for Store #03388 in Gig Harbor, WA, on the Starbucks careers site and submit your application today!