About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. At Starbucks, we're more than just coffee—we're about creating meaningful connections, fostering inclusive communities, and inspiring our partners (that's what we call our employees). Our commitment to ethical sourcing, sustainability, and partner development sets us apart in the retail and coffee industry.

As a Shift Supervisor at Store# 67951 in Gilbert, Arizona, you'll be part of a dynamic team in a vibrant community, contributing to Starbucks' mission to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time.

Role Overview

The Shift Supervisor role at Starbucks is a leadership position designed for motivated individuals ready to step up in a fast-paced retail environment. Located at Higley & Elliot in Gilbert, Arizona, this full-time opportunity involves overseeing store operations during shifts, coaching baristas, ensuring top-tier customer service, and maintaining our high standards for food and beverage quality. Shift Supervisors model excellence, build team morale, and drive store performance while enjoying the flexibility of varied schedules that may include early mornings, evenings, weekends, nights, and holidays.

This role is perfect for those with retail or food service experience who thrive in team settings and have a passion for coffee culture. With Starbucks' emphasis on partner growth, this position serves as a launchpad for long-term career advancement.

Key Responsibilities

Shift Supervisors at Starbucks play a pivotal role in daily operations. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available for flexible hours, including early mornings, evenings, weekends, nights, and/or holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, accurate cash handling, and upholding store safety and security protocols.
• Preparing and coaching the preparation of food and beverages according to standard recipes or customized orders, including adjustments for temperature, ingredient quantities, or substitutions.
• Delegating tasks to other employees and coordinating the efforts of two or more team members to ensure smooth operations.

Leadership and Team Support

Beyond operational duties, you'll direct the work of others, foster a positive team environment, and contribute to a welcoming store atmosphere that keeps customers coming back.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Gilbert, AZ, candidates should possess:

• At least six (6) months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six (6) months of experience delegating tasks or coordinating the work of two (2) or more employees.
• Ability to direct the work of others and learn quickly in a dynamic environment.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment, with the capacity to work collaboratively as part of a team and build lasting relationships.

No formal education beyond high school is required, but a passion for service and leadership is essential. Starbucks values diverse backgrounds and provides training to help you excel.

Benefits & Perks

Starbucks offers industry-leading benefits that prioritize partner well-being and financial security:

• Bean Stock: Equity grants that make you a partial owner in the company.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), no cap on eligible programs.
• Spotify Premium: Complimentary subscription to enjoy your favorite music on the job and beyond.
• Free Coffee and Food Markouts: Enjoy complimentary handcrafted beverages and food items during shifts.
• 401(k) with Company Match: Robust retirement savings plan with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits are available from day one for eligible partners.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, customer service workshops, and leadership programs. Many of our store managers, district managers, and executives started as hourly partners. With internal mobility opportunities across thousands of U.S. stores, your career path is limitless. In Gilbert, Arizona, tap into regional advancement in the thriving Phoenix metro area.

Training and Development

From hands-on coaching to online learning platforms, Starbucks equips you with skills for success. Advance to roles like Store Manager, Operations Supervisor, or beyond.

Why Join Starbucks

Joining Starbucks means more than a job—it's a community. In Gilbert, AZ, our Higley & Elliot store is a local hub for coffee lovers, offering a supportive team, competitive pay (estimated $36,000–$46,000 annually), and unparalleled benefits. Experience the pride of leading a team that creates moments of connection daily. Starbucks' culture of inclusivity, innovation, and sustainability aligns with forward-thinking professionals seeking purpose-driven work.

With a focus on work-life balance, flexible scheduling, and global impact, Starbucks empowers you to thrive personally and professionally.

Role FAQs

What is the estimated salary for this Shift Supervisor role?

Based on market rates for Gilbert, AZ, expect $36,000–$46,000 per year, depending on experience and performance.

Is this a full-time position?

Yes, this is a full-time role with flexible scheduling to fit your lifestyle.

What benefits are available immediately?

Eligible partners enjoy benefits like free coffee markouts, Spotify Premium, and tuition coverage from day one.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to others is required.

How do I apply?

Search for Store# 67951 on Starbucks careers site and submit your application today!