About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. With over 38,000 stores in more than 80 countries, Starbucks offers high-quality coffees, teas, and handcrafted beverages while fostering a culture of inclusivity, innovation, and community impact. Founded in 1971 in Seattle, Washington, the company has grown into a global icon, emphasizing ethical sourcing, sustainability, and employee empowerment. At Starbucks, partners (that's what we call our employees) are at the heart of everything we do, with opportunities to thrive in a dynamic retail environment.

Role Overview

As a Shift Supervisor at Starbucks Store# 11320 located at 2224 S. Douglas Hwy in Gillette, Wyoming, you'll play a pivotal role in leading your team during shifts to create unforgettable customer experiences. This position is ideal for motivated individuals with retail or food service experience who excel in fast-paced settings. You'll oversee operations, coach baristas, ensure product quality, and uphold Starbucks' high standards for service and safety. With flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays, this full-time role offers a chance to grow within a supportive team while serving the Gillette community.

Key Responsibilities

Shift Supervisors at Starbucks are the operational backbone of each store shift. Your key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available to work flexible hours, including early mornings, evenings, weekends, nights, and/or holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, accurate cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages according to standard recipes or customized orders, including adjustments for temperature, ingredient quantities, or substitutions.
• Delegating tasks to other employees and coordinating the efforts of two or more team members to keep operations smooth.

Qualifications & Requirements

To succeed as a Shift Supervisor in Gillette, Wyoming, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating the work of two or more employees.
• The ability to direct the work of others effectively.
• Quick learning aptitude to master Starbucks procedures and products.
• Strong oral communication skills for team coaching and customer engagement.
• Knowledge of the retail environment, robust interpersonal skills, and the ability to work collaboratively while building lasting relationships.

No formal education beyond high school is required, but a passion for coffee, people, and leadership is essential.

Benefits & Perks

Starbucks offers industry-leading benefits to support your well-being and future. As a Shift Supervisor, enjoy:

• Bean Stock: Annual stock grants to make you a true partner in our success.
• 100% Tuition Coverage: Tuition Reimbursement for Arizona State University Online degrees—no cap on eligible programs.
• Spotify Premium: Free subscription to enhance your daily playlist.
• Free Coffee and Drink Markouts: Enjoy complimentary handcrafted beverages and food items during shifts.
• 401(k) with Company Match: Secure your retirement with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts on merchandise.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll receive ongoing training through Starbucks College courses, leadership workshops, and mentorship programs. Many of our store managers, district managers, and executives started as baristas or shift supervisors. With clear promotion paths, performance-based advancement, and opportunities to relocate or specialize in operations, merchandising, or training, your career at Starbucks in Gillette can lead to nationwide possibilities. Over 70% of our leaders are promoted from within, proving our commitment to internal growth.

Why Join Starbucks

Joining Starbucks means more than a job—it's a community. In Gillette, Wyoming, you'll contribute to a welcoming store that serves as a third place for locals to connect. Experience a premium workplace culture valuing diversity, equity, inclusion, and belonging (DEIB). Enjoy competitive pay estimated at $34,000-$43,000 annually, flexible scheduling, and the pride of working for a purpose-driven company focused on sustainability—like our 99% ethically sourced coffee and reusable cup initiatives. Whether you're building skills for your next step or passionate about coffee culture, Starbucks empowers you to thrive.

Role FAQs

What is the estimated salary for this role?

Based on market rates for Shift Supervisors in retail/food service in Gillette, WY, expect $34,000-$43,000 yearly, with potential for tips and performance bonuses.

Is this a full-time position?

Yes, this is a full-time role offering comprehensive benefits.

What shifts will I work?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks or coordinating teams.

How do I apply?

Visit the Starbucks careers site, search for Store# 11320 in Gillette, WY, and submit your application today!