About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer experiences, and a commitment to ethical sourcing. Every day, millions of customers visit Starbucks for their favorite handcrafted beverages, fresh food, and welcoming Third Place atmosphere. As a Shift Supervisor at our Glastonbury, Connecticut location on Hebron Avenue (Store #10949), you'll play a pivotal role in upholding this legacy while advancing your career in a dynamic retail environment.

Role Overview

The Shift Supervisor position at Starbucks is a leadership role designed for motivated individuals ready to step up and guide barista teams during shifts. Located in Glastonbury, CT, this full-time opportunity involves overseeing store operations, ensuring top-tier service, and fostering a positive team culture. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, you'll thrive in a fast-paced retail setting where your ability to direct others and build relationships directly impacts customer satisfaction and store success. This role is perfect for those with retail experience seeking growth in the coffee industry.

Key Responsibilities

As a Shift Supervisor, your daily duties focus on operational excellence and team empowerment. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours to meet store needs, including early mornings, evenings, weekends, nights, and holidays.
• Enforcing store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring safety and security.
• Preparing and coaching the preparation of food and beverages according to standard recipes or customer customizations, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members to optimize efficiency.

Leadership and Customer Focus

Directing the work of others is central to this role. You'll use your strong interpersonal skills to motivate baristas, resolve issues swiftly, and create a collaborative team environment. Constant interaction with customers ensures every visit is memorable, aligning with Starbucks' customer obsession philosophy.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Glastonbury, CT, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to learn quickly and adapt to a dynamic retail environment.
• Effective oral communication skills and knowledge of retail operations.
• Strong interpersonal skills, team collaboration abilities, and relationship-building prowess.

No formal education beyond high school is required, but a passion for coffee, leadership potential, and availability for flexible scheduling are essential. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice. As a Shift Supervisor, you'll enjoy:

• Bean Stock: Equity grants that make you a partner in Starbucks' success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), empowering your educational dreams.
• Spotify Premium: Complimentary subscription to enhance your daily playlist.
• Free Coffee and Food Markouts: Enjoy handcrafted beverages and fresh pastries on the house during shifts.
• 401(k) with Company Match: Secure your future with robust retirement savings support.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee discounts. These benefits underscore Starbucks' investment in your well-being and long-term success.

Career Growth at Starbucks

Starbucks is committed to internal mobility and development. Many district managers, store managers, and executives started as baristas or shift supervisors. Through our leadership training programs, mentorship opportunities, and performance-based promotions, you'll have clear paths to roles like Assistant Store Manager or beyond. In Glastonbury, CT, this position serves as a launchpad for regional leadership in the competitive Northeast market. With tools like the Starbucks College Achievement Plan and ongoing skill-building workshops, your growth is unlimited.

Training and Development

New Shift Supervisors receive hands-on training in barista skills, leadership fundamentals, and operational best practices. Ongoing development includes digital learning modules and peer coaching to refine your abilities.

Why Join Starbucks

Joining Starbucks means more than a job—it's a chance to be part of a purpose-driven company that connects people over coffee. In Glastonbury, Connecticut, our Hebron Avenue store is a community hub where you'll lead with impact. Enjoy competitive pay estimated at $38,000-$48,000 annually (based on market rates for the role), flexible scheduling, and a supportive culture that celebrates inclusivity. Starbucks' global reach offers relocation opportunities, while local impact fosters pride. Whether you're passionate about coffee craftsmanship or team leadership, this role delivers fulfillment and stability in the retail sector.

Role FAQs

What is the estimated salary for this Shift Supervisor role?

Based on U.S. retail/food sector rates in Connecticut, expect $38,000-$48,000 yearly, with potential for performance bonuses.

Is this a full-time position?

Yes, full-time with flexible hours to suit store operations.

What experience is required?

Six months in customer service and task delegation.

Does Starbucks offer benefits immediately?

Eligible employees receive benefits like tuition coverage and 401(k) matching shortly after hire.

How do I apply for the Glastonbury store?

Search for Store #10949 on Starbucks careers site and submit your application today.

Ready to elevate your career? Apply now for Shift Supervisor at Starbucks in Glastonbury, CT, and become part of something bigger.