About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer service, and a commitment to sustainability. At Starbucks, we are more than just a coffee company; we are creators of human connections through every cup. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. In Glastonbury, Connecticut, our store at The Shops at Somerset Square embodies this ethos, serving the local community with handcrafted beverages and welcoming environments.

Role Overview

As a Shift Supervisor at Starbucks Coffee Company in Glastonbury, Connecticut, you will play a pivotal role in leading our store team during shifts. This position is ideal for motivated individuals with retail or food service experience who thrive in dynamic, customer-facing environments. Shift Supervisors ensure operational excellence, coach baristas on beverage and food preparation, and foster a positive team culture. With flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays, this full-time role offers the opportunity to advance within one of the most admired brands in the world. Join us to lead with passion and make a difference in your community.

Key Responsibilities

Shift Supervisors at Starbucks are the backbone of store operations. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Ensuring compliance with store operating policies and standards, such as providing quality beverages and food products, accurate cash handling, and upholding safety and security protocols.
• Preparing and coaching the preparation of food and beverages according to standard recipes or customized customer requests, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to team members and coordinating the efforts of two or more employees to deliver seamless service.
• Directing the work of others to meet performance goals and maintain high standards.

Daily Leadership Duties

Each shift, you'll motivate your team, resolve customer issues with empathy, and contribute to a welcoming store atmosphere that keeps guests coming back.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Glastonbury, CT, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating the work of two or more employees.
• Ability to learn quickly and adapt to fast-paced retail environments.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment and proven ability to work as part of a team.
• Capacity to build meaningful relationships with colleagues and customers.

No formal education beyond high school is required, but a passion for coffee, leadership, and service is essential. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits to support your well-being and growth:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as part of your compensation, making you a partner in our success.
• Spotify Premium: Enjoy a complimentary subscription to stream your favorite music.
• Free Coffee and Food Markouts: Indulge in complimentary handcrafted beverages and food items during shifts.
• 401(k) with Company Match: Secure your financial future with our robust retirement savings plan and generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee discounts.

Career Growth at Starbucks

Starbucks is committed to your professional development. As a Shift Supervisor, you'll receive hands-on training, leadership coaching, and opportunities to advance to roles like Assistant Store Manager or Store Manager. Many of our district managers and executives started as baristas. With internal promotion rates among the highest in retail, your career path is limitless. Access online learning platforms, mentorship programs, and tuition reimbursement to elevate your skills in management, operations, or even corporate roles.

Pathways to Promotion

Excel in your shift supervisor role, and within 6-12 months, you could be leading multiple stores or transitioning to regional operations.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that prioritizes people, communities, and the planet. In Glastonbury, Connecticut, you'll contribute to a vibrant store culture while enjoying competitive pay estimated at $36,000-$46,000 annually, depending on experience. Experience the pride of crafting moments of connection, leading inspiring teams, and growing alongside a brand that values inclusivity and innovation. Starbucks partners are empowered to make decisions, voice ideas, and shape the future of coffee retail.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks or coordinating teams.

What benefits are available immediately?

Free coffee markouts, Spotify Premium, and more start on day one, with full benefits upon eligibility.

Is this a full-time position?

Yes, full-time role with opportunities for overtime.

How do I apply?

Search for Store# 07300 at Starbucks careers site and submit your application today.

Ready to brew your future? Apply for the Shift Supervisor position at Starbucks in Glastonbury, CT, now and become part of something bigger.