About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to ethically sourcing premium arabica coffee and crafting handcrafted beverages that inspire connection. With over 38,000 stores in more than 80 countries, Starbucks creates a welcoming third place between work and home. Founded in 1971 in Seattle, Washington, the company has grown into a global icon, employing hundreds of thousands of partners (that's what we call our employees) who share a passion for coffee and community. At Starbucks, sustainability is core, from our commitment to 100% ethically sourced coffee to reducing waste and supporting farmer communities through our Global Farmer Fund.

Role Overview

As a Shift Supervisor at Starbucks store #06874 located at 59th Avenue & Union Hills in Glendale, Arizona, you'll step into a dynamic leadership role where you'll inspire and develop a team of baristas to deliver the Starbucks Experience. This position is perfect for motivated individuals with retail or food service experience who thrive in fast-paced environments. You'll oversee operations during your shift, ensuring every customer leaves with a smile and a perfectly crafted beverage. Shift Supervisors at Starbucks are key to maintaining our high standards of service, product quality, and store cleanliness while fostering a positive team culture.

Why This Role Matters

In this full-time position, you'll bridge the gap between barista and store manager, gaining hands-on leadership experience that propels your career forward. Glendale, AZ, offers a vibrant community with sunny weather and a growing population, making this store a hub for local coffee lovers.

Key Responsibilities

Shift Supervisors play a pivotal role in daily store operations. Your core duties include:

• Maintaining regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Being available to work flexible hours, including early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Meeting store operating policies and standards, such as providing quality beverages and food products, accurate cash handling, and upholding safety and security protocols.
• Preparing and coaching the preparation of food and beverages according to standard recipes or customized orders, including adjustments for temperature, ingredient quantities, or substitutions.
• Leveraging at least six months of experience to delegate tasks and coordinate the work of two or more employees effectively.

These responsibilities ensure smooth shift operations and exceptional customer experiences that keep guests coming back.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Glendale, AZ, you'll need:

• Six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• At least six months of experience delegating tasks to other employees or coordinating teams of two or more.
• The ability to direct the work of others with confidence and clarity.
• Quick learning aptitude to master Starbucks recipes, procedures, and systems rapidly.
• Effective oral communication skills for team coaching and customer engagement.
• Strong interpersonal skills to build relationships with team members and guests.
• Team-oriented mindset with knowledge of the retail environment.

No formal degree is required, but a high school diploma or equivalent is preferred. Physical ability to stand for long periods, lift supplies, and work in a fast-paced setting is essential.

Benefits & Perks

Starbucks offers industry-leading benefits that support your well-being and growth:

• 100% Tuition Coverage: Starbucks College Achievement Plan covers full tuition for online bachelor's degrees from Arizona State University.
• Bean Stock: Equity grants that make you a partial owner in the company.
• Spotify Premium: Free subscription to enjoy your favorite music on the job and beyond.
• Free Coffee & Food Markouts: Enjoy complimentary handcrafted beverages and food items during shifts.
• 401(k) Match: Generous company matching contributions to help you save for retirement.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and partner discounts at thousands of retailers through the Starbucks Rewards program.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, Leadership Essentials, and advanced management programs. Many store managers and district leaders started as baristas or shift supervisors. With internal promotion rates among the highest in retail, your path to District Manager, Regional Director, or even corporate roles is wide open. In Glendale, AZ, this role positions you for advancement within the Phoenix market, one of Starbucks' busiest regions.

Training & Development

From day one, you'll access Starbucks University for e-learning modules, in-store coaching, and mentorship from experienced leaders. We promote from within 80% of the time, ensuring your hard work translates to real opportunities.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that values inclusivity, innovation, and impact. Beyond competitive pay estimated at $36,000-$46,000 annually for this role in Glendale, AZ, you'll contribute to a brand that transforms lives—one cup at a time. Our commitment to diversity, equity, and inclusion creates a supportive environment where every partner thrives. In Glendale, enjoy Arizona's outdoor lifestyle while building a rewarding career in a store known for its community spirit.

Role FAQs

Q: Is this a full-time position?
A: Yes, Shift Supervisor roles at Starbucks are full-time, offering stable hours and benefits eligibility.

Q: What experience is required?
A: Six months in customer service and six months delegating tasks; prior Starbucks experience is a plus but not required.

Q: Are flexible hours mandatory?
A: Yes, availability for early mornings, evenings, weekends, and holidays is essential.

Q: What benefits start immediately?
A: Partners are eligible for benefits after meeting service requirements, including tuition coverage and free drinks from day one.

Q: How do I apply?
A: Visit the Starbucks careers site, search for store #06874 in Glendale, AZ, and submit your application today!

Join the Starbucks family and brew your future in Glendale, Arizona. Apply now to become a Shift Supervisor and lead with passion.