About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 locations globally, serving millions of customers daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a premium brand synonymous with high-quality coffee, exceptional customer experiences, and a commitment to sustainability. In the United States, Starbucks operates thousands of stores, including in vibrant communities like Glendale, California. As a Shift Supervisor at Store# 61890 on Central & California, you'll be part of a dynamic team that crafts handcrafted beverages, fosters genuine connections, and upholds the company's mission to inspire and nurture the human spirit.

Role Overview

The Shift Supervisor role at Starbucks in Glendale, CA, is a leadership position perfect for motivated individuals with retail experience. You'll oversee store operations during your shift, ensuring smooth service, team performance, and adherence to standards. This full-time opportunity demands flexibility for early mornings, evenings, weekends, nights, and holidays. With a focus on customer satisfaction, food and beverage quality, and team coordination, Shift Supervisors play a pivotal role in creating the 'Starbucks Experience.' Estimated salary ranges from $45,000 to $55,000 annually, based on market rates for Glendale, CA, with potential for performance-based increases.

Key Responsibilities

As a Shift Supervisor, your daily duties include maintaining regular attendance and punctuality, even with reasonable accommodations. You'll enforce store policies on quality beverages, food products, cash handling, safety, and security. Key tasks involve preparing and coaching baristas on standard recipes or custom orders, including adjustments for temperature, ingredients, or substitutions. You'll delegate tasks to team members, coordinate efforts among two or more employees, and direct their work effectively. Strong focus on customer interactions, building relationships, and working collaboratively in a fast-paced retail environment.

Operational Leadership

Lead by example in upholding Starbucks standards, from brewing the perfect latte to ensuring a clean, welcoming store atmosphere. Handle peak-hour rushes with poise, prioritizing safety and efficiency.

Team Development

Coach and motivate partners, fostering a positive team dynamic that drives performance and retention.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks Glendale, candidates need at least six months of experience in customer-facing roles requiring constant interaction and request fulfillment. Additionally, six months of delegating tasks or coordinating two or more employees is essential. Key traits include the ability to direct others, learn quickly, communicate orally effectively, and possess strong interpersonal skills. Knowledge of retail environments, teamwork ability, and relationship-building are crucial. Availability for flexible hours, including early mornings, evenings, weekends, nights, and holidays, is required, along with commitment to consistent attendance.

Preferred Skills

Experience in food and beverage preparation, cash handling, and store security is highly valued. Passion for coffee and customer service sets top candidates apart.

Benefits & Perks

Starbucks offers industry-leading benefits to support your well-being and growth. Enjoy 100% tuition coverage for online degrees through Arizona State University (ASU Online), empowering you to advance your education tuition-free. Receive Bean Stock equity grants, making you a true partner in the company's success. Unwind with a complimentary Spotify Premium subscription. Savor free coffee and food markouts during shifts. Plan for retirement with a 401(k) match program. Additional perks include comprehensive health insurance, dental and vision coverage, paid time off, mental health resources, and employee assistance programs. These benefits underscore Starbucks' investment in its partners.

Career Growth at Starbucks

Starbucks is committed to internal mobility, with many district managers, store managers, and executives starting as baristas or shift supervisors. In Glendale, CA, you'll gain hands-on leadership experience that propels your career. Access leadership training, mentorship programs, and promotion opportunities across thousands of U.S. stores. The company's culture emphasizes development, with tools like the Starbucks College Achievement Plan and global mobility options. Shift Supervisors often advance quickly, building skills in operations, merchandising, and people management.

Pathways to Success

Excel in this role to target Assistant Store Manager or beyond, with clear performance metrics and support from dedicated district teams.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor in Glendale means more than a job—it's a chance to lead in a purpose-driven company. Contribute to ethical sourcing, community impact through Starbucks Foundation initiatives, and environmental goals like sustainable packaging. Work in a diverse, inclusive environment where your voice matters. In Glendale's bustling Central & California location, connect with loyal customers and grow alongside passionate partners. Starbucks values work-life balance, innovation, and recognition, making it a top employer in retail and food service.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Is prior leadership experience required?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Benefits like free coffee markouts start day one; others like health insurance after eligibility period.

Can I advance quickly?

Absolutely—many leaders started in hourly roles with proven performance.

Is this a full-time position?

Yes, full-time employment with competitive pay and comprehensive benefits.