About Starbucks Coffee Company

Starbucks Coffee Company is the premier global coffeehouse chain, renowned for its high-quality arabica coffee, handcrafted beverages, and inviting store experiences. With thousands of locations across the United States and worldwide, Starbucks has built a legacy of fostering human connections over coffee. Founded in 1971 in Seattle, Washington, the company has grown into a cultural icon, offering not just coffee but a third place between home and work where communities thrive. At Starbucks, we prioritize sustainability, ethical sourcing, and employee empowerment, making it a leader in the retail and food service industry.

Role Overview

As a Shift Supervisor at Starbucks Store# 06814 located at Glendale & Western in Glendale, California, you will play a pivotal role in leading your team during shifts to deliver outstanding customer experiences. This full-time position involves overseeing daily operations, coaching baristas, and ensuring the store runs smoothly while upholding Starbucks' legendary standards for quality and service. Shift Supervisors are the frontline leaders who inspire teams, handle dynamic retail environments, and contribute to creating moments of connection for every customer. If you thrive in a fast-paced setting with flexible hours—including early mornings, evenings, weekends, nights, and holidays—this role at Starbucks offers the perfect blend of leadership and hands-on engagement.

Key Responsibilities

Shift Supervisors at Starbucks are responsible for maintaining the heartbeat of the store. Key duties include:

• Ensuring regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours to meet store needs, including early mornings, evenings, weekends, nights, and holidays.
• Upholding store operating policies and standards, such as providing quality beverages and food products, accurate cash handling, and maintaining safety and security protocols.
• Preparing and coaching the team on food and beverage preparation according to standard recipes or customized orders, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the efforts of two or more team members to optimize efficiency.

Leadership and Customer Focus

Directing the work of others is central to this role. You'll build relationships, communicate effectively, and foster a collaborative team environment while constantly interacting with customers to fulfill their requests and exceed expectations.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Glendale, California, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Proven ability to direct the work of others and learn quickly in a dynamic retail setting.
• Effective oral communication skills, strong interpersonal abilities, and knowledge of the retail environment.
• Capacity to work as part of a team and build lasting relationships with colleagues and customers.

No formal education beyond high school is required, but a passion for coffee, service, and leadership is essential. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks sets the standard for employee benefits in the retail sector, offering comprehensive perks that support your well-being and growth:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as part of your compensation, giving you ownership in the company's success.
• Spotify Premium: Enjoy a complimentary subscription to stream your favorite music.
• Free Coffee and Food Markouts: Indulge in complimentary beverages and food items during shifts.
• 401(k) with Company Match: Secure your future with retirement savings and generous matching contributions.

Additional perks include health insurance, paid time off, partner discounts, and mental health resources, making Starbucks a top employer for Shift Supervisors.

Career Growth at Starbucks

Starbucks invests heavily in your professional development. As a Shift Supervisor, you'll gain leadership experience that paves the way for advancement to roles like Store Manager, District Manager, or beyond. Our internal training programs, mentorship opportunities, and tuition reimbursement empower you to climb the ladder. Many of our executives started as baristas or shift supervisors, proving that dedication leads to rewarding careers. In Glendale, California, this position is your entry point to a thriving path in the coffee industry.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor means more than a job—it's a chance to be part of a purpose-driven company that values inclusivity, innovation, and impact. In Glendale, you'll contribute to a vibrant community hub at Glendoaks & Western, serving loyal customers and building team synergy. With competitive estimated salaries ranging from $38,000 to $48,000 annually (based on market rates for the role in California), plus unparalleled benefits, Starbucks offers stability and excitement. Experience a premium workplace culture where your skills in leadership, customer service, and retail operations shine.

Role FAQs

What hours will I work? Flexible schedules including early mornings, evenings, weekends, nights, and holidays to support store operations.

Do I need prior supervisory experience? Yes, at least six months delegating tasks to two or more employees.

What benefits are immediate? Eligible partners enjoy free coffee markouts, Spotify Premium, and more from day one, with full benefits upon meeting eligibility.

Is training provided? Comprehensive onboarding ensures you're equipped to succeed, including beverage preparation and leadership skills.

How do I apply? Visit the Starbucks careers site and search for Store# 06814 in Glendale, CA—apply now to join the team!