About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, renowned for its premium coffee, handcrafted beverages, and inviting store experiences. With thousands of locations across the United States and globally, Starbucks has built a legacy of fostering human connections over every cup. As a Shift Supervisor at our store in The Shops at Atlas Park Mall in Glendale, NY, you'll be part of a dynamic team that brings the Starbucks experience to life daily. Our commitment to ethical sourcing, sustainability, and employee empowerment sets us apart in the retail and food service industry.

Role Overview

The Shift Supervisor role at Starbucks Store# 11812 is a leadership position perfect for motivated individuals with retail experience who thrive in fast-paced environments. You'll oversee operations during your shift, ensuring exceptional customer service, product quality, and team performance. This full-time opportunity offers flexible scheduling, including early mornings, evenings, weekends, nights, and holidays, allowing you to balance work with life while advancing your career in the coffee industry.

Why This Role Matters

As a Shift Supervisor, you're the backbone of store operations, directing the work of baristas and support staff to deliver the Third Place experience Starbucks is famous for—a welcoming space between home and work.

Key Responsibilities

In this role, you'll take ownership of store performance with a focus on excellence:

• Maintain regular and consistent attendance and punctuality, modeling reliability for your team.
• Work flexible hours to meet store needs, including early mornings, evenings, weekends, nights, and holidays.
• Enforce store operating policies and standards, covering quality beverages and food products, cash handling, safety, and security.
• Prepare and coach team members in preparing food and beverages to standard recipes or customized orders, handling variations like temperature, ingredient quantities, or substitutions.
• Delegate tasks and coordinate the efforts of two or more employees, directing workflows efficiently.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, bring these essential qualifications:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating teams of two or more employees.
• Proven ability to direct the work of others and learn quickly in a dynamic retail setting.
• Strong oral communication skills, interpersonal abilities, and knowledge of the retail environment.
• Team player mindset with the capacity to build lasting relationships.

Reasonable accommodations are available to support your success.

Benefits & Perks

Starbucks invests in its partners (that's what we call our employees) with industry-leading benefits:

• Bean Stock: Equity in the company through stock grants, making you a true owner of Starbucks' success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), no cap on eligible programs.
• Spotify Premium: Complimentary subscription to enjoy your favorite music on the job and beyond.
• Free Coffee and Food Markouts: Enjoy complimentary handcrafted beverages and food items during shifts.
• 401(k) Match: Generous company matching contributions to help you build retirement savings.

Additional perks include health insurance, paid time off, and employee discounts, creating a total rewards package that supports your well-being and financial goals.

Career Growth at Starbucks

Starbucks is committed to your professional development. As a Shift Supervisor, you'll gain hands-on leadership experience that paves the way for roles like Assistant Store Manager, Store Manager, and beyond. Our internal mobility programs, leadership training, and mentorship opportunities have helped thousands of partners advance. Many of our district and regional leaders started on the floor—your potential is limitless.

Training and Development

From day one, you'll receive comprehensive onboarding, ongoing coaching, and access to Starbucks College Achievement Plan for tuition-free education.

Why Join Starbucks

Joining Starbucks means more than a job—it's a chance to make a positive impact. In Glendale, NY, at The Shops at Atlas Park Mall, you'll serve a vibrant community while enjoying a supportive culture that values diversity, inclusion, and innovation. With competitive estimated salaries ranging from $38,000 to $48,000 annually (based on market rates for the role in New York), plus comprehensive benefits, this is your opportunity to brew a rewarding career. Starbucks partners work together to create not just coffee, but moments of connection that uplift customers and communities.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to ensure full store coverage.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Free coffee markouts, Spotify Premium, and access to tuition coverage start right away, with full benefits upon eligibility.

Is this a full-time position?

Yes, full-time employment with opportunities for overtime and career advancement.

How does Starbucks support career growth?

Through Bean Stock, leadership training, internal promotions, and 100% tuition coverage for ASU Online degrees.

Ready to lead the shift at Starbucks? Apply now and become part of something bigger.