About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 locations globally, serving millions of customers daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a premium brand synonymous with high-quality coffee, exceptional customer service, and a welcoming third-place environment. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest arabica coffee to creating inclusive spaces where communities thrive.

In Gloucester Township, New Jersey, our Starbucks store at Gloucester Premium Outlets (#23733) embodies this mission, offering premium beverages, handcrafted food, and a team-oriented atmosphere. As a Shift Supervisor, you'll play a pivotal role in upholding our standards and leading our passionate barista teams.

Role Overview

The Shift Supervisor position at Starbucks Coffee Company in Gloucester Township, New Jersey, is a dynamic leadership role perfect for motivated individuals with retail experience. In this full-time position, you'll oversee store operations during shifts, ensure top-tier customer service, and coach your team to deliver the Starbucks Experience. Flexible scheduling accommodates early mornings, evenings, weekends, nights, and holidays, making it ideal for those who thrive in a fast-paced retail environment.

With a focus on quality beverages, food preparation, cash handling, safety, and security, Shift Supervisors are the backbone of our store's success. This role offers hands-on leadership opportunities, fostering skills in team coordination and relationship-building while enjoying Starbucks' renowned benefits package.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are essential to maintaining our high standards:

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Enforce store operating policies and standards, ensuring quality beverages and food products, precise cash handling, and robust safety and security measures.
• Prepare and coach baristas in preparing food and beverages to standard recipes or customized orders, adapting for temperature, ingredient quantities, or substitutions.
• Delegate tasks to other employees and coordinate the efforts of two or more team members to optimize efficiency.
• Direct the work of others, providing guidance to achieve operational excellence.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Gloucester Township, NJ, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating teams of two or more employees.
• Proven ability to direct the work of others and learn quickly in a dynamic environment.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment and ability to work collaboratively as part of a team.
• Capacity to build meaningful relationships with customers and colleagues.

No formal education beyond high school is required, but a passion for coffee, customer service, and leadership is essential. Reasonable accommodations are available to support diverse needs.

Benefits & Perks

Starbucks offers an unmatched benefits package designed to support your well-being and growth:

• Bean Stock: Receive Starbucks stock grants as part of your compensation, making you a true partner in our success.
• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Spotify Premium: Enjoy ad-free music streaming as a perk of employment.
• Free Coffee and Food Markouts: Take home partners' favorite drinks and snacks daily.
• 401(k) with Company Match: Secure your future with retirement savings and generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee discounts. Estimated salary for this role ranges from $36,000 to $46,000 annually, based on market rates in Gloucester Township, NJ.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll access leadership training programs, mentorship, and pathways to roles like Store Manager, District Manager, and beyond. Many of our executives started as baristas. With internal mobility across thousands of U.S. stores, your career trajectory is limitless. Tuition coverage empowers you to earn degrees in business, hospitality, or any field, fueling long-term advancement.

Training and Development

From day one, you'll receive hands-on training in coffee craftsmanship, customer service excellence, and leadership. Ongoing programs like Barista Basics and Shift Supervisor Certification ensure you're equipped for success.

Why Join Starbucks

Joining Starbucks means becoming part of a global community that values diversity, equity, inclusion, and sustainability. In Gloucester Township, you'll contribute to a vibrant outlet location while enjoying a supportive culture. Our commitment to ethical sourcing, community involvement, and partner well-being sets us apart. Experience the pride of leading a team that creates moments of connection over every cup.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Is prior supervisory experience required?

At least six months delegating tasks or coordinating teams is preferred.

What benefits are available immediately?

Free coffee/food markouts and Spotify Premium start right away, with full benefits upon eligibility.

How does Starbucks support career advancement?

Through training, tuition coverage, and internal promotion opportunities to higher leadership roles.

Is this a full-time position?

Yes, full-time employment with competitive pay and comprehensive benefits.