About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. With over 38,000 stores in more than 80 countries, Starbucks has built a global legacy on the foundation of high-quality arabica coffee, handcrafted beverages, and a welcoming Third Place environment. Founded in 1971 in Seattle, Washington, the company has evolved into a dynamic force in the retail and food service industry, employing hundreds of thousands of partners (that's what we call our employees) worldwide. At Starbucks, we prioritize ethical sourcing, sustainability, and community impact, ensuring every cup tells a story of excellence and responsibility.

In the United States, Starbucks continues to thrive, offering career opportunities that blend passion for coffee with professional growth. Whether you're starting as a barista or advancing to leadership roles like Shift Supervisor, Starbucks provides a platform for meaningful careers in the coffee industry.

Role Overview

The Shift Supervisor position at Starbucks Store# 08969, located at Grafton-Hwy 60 & Port Washington in Grafton, Wisconsin, is a pivotal leadership role designed for motivated individuals ready to guide teams during key shifts. As a Shift Supervisor, you'll support store operations, coach partners on delivering exceptional customer experiences, and uphold Starbucks' renowned standards for beverage and food quality. This full-time role demands flexibility, with schedules that may include early mornings, evenings, weekends, nights, and holidays—perfect for those who thrive in a fast-paced retail environment.

In Grafton, Wisconsin, this position offers the chance to lead a dedicated team in a community-focused store, contributing to the local neighborhood while advancing your career at one of America's most beloved brands. With strong interpersonal skills and a customer-first mindset, you'll play a crucial role in creating moments of connection for every guest.

Key Responsibilities

Shift Supervisors at Starbucks are the backbone of smooth store operations. Your daily responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations, to ensure reliable shift coverage.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays, to meet store needs.
• Upholding store operating policies and standards, such as providing quality beverages and food products, accurate cash handling, and maintaining store safety and security.
• Preparing and coaching the preparation of food and beverages according to standard recipes or customized for customers, including adjustments for temperature, ingredient quantities, or substitutions.
• Delegating tasks to other employees and coordinating the efforts of two or more team members to optimize efficiency.

These duties ensure that every shift runs seamlessly, delivering the Starbucks experience guests expect.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Grafton, Wisconsin, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating the work of two or more employees.
• The ability to direct the work of others effectively.
• Quick learning aptitude to master Starbucks recipes, procedures, and systems.
• Strong oral communication skills for clear team instructions and guest interactions.
• Knowledge of the retail environment, robust interpersonal skills, and the ability to work collaboratively as part of a team while building lasting relationships.

No formal degree is required; prior retail or food service experience is highly valued. Starbucks is committed to inclusive hiring practices, offering reasonable accommodations where needed.

Benefits & Perks

Starbucks sets the standard for employee benefits in the retail sector, ensuring partners feel valued and supported. Joining as a Shift Supervisor in Grafton entitles you to:

• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), empowering your educational dreams without debt.
• Bean Stock: Equity grants that make you a stakeholder in Starbucks' success.
• 401(k) Match: Generous company matching contributions to secure your financial future.
• Spotify Premium: Complimentary subscription to enjoy music on the go.
• Free Coffee and Food Markouts: Enjoy handcrafted beverages and fresh food items daily.
• Comprehensive health, dental, and vision insurance; paid time off; mental health resources; and exclusive partner discounts.

These perks create a total rewards package that supports your well-being and work-life balance.

Career Growth at Starbucks

Starbucks invests heavily in partner development, with clear paths from Shift Supervisor to higher roles like Assistant Store Manager, Store Manager, and beyond into district or corporate leadership. Through Starbucks College Achievement Plan, leadership training programs, and ongoing coaching, you'll gain skills in team management, operations, and customer service that propel your career. Many of our top executives started on the front lines—your journey in Grafton could lead to opportunities across the U.S. or internationally. With a focus on diversity, equity, and inclusion, Starbucks fosters an environment where every partner can thrive.

Why Join Starbucks

Choosing Starbucks means more than a job—it's a chance to be part of a purpose-driven company that connects people over coffee. In Grafton, Wisconsin, you'll contribute to a vibrant community hub while enjoying premium benefits, competitive pay (estimated $36,000–$46,000 annually), and the flexibility to grow professionally. Starbucks' commitment to sustainability, ethical sourcing, and partner well-being makes it an employer of choice in the coffee industry. If you have a passion for leadership, customer service, and crafting perfect drinks, this Shift Supervisor role is your next step toward a rewarding career.

Role FAQs

What is the estimated salary for this role?

Based on market rates for Shift Supervisors in Wisconsin's retail/food sector, expect $36,000–$46,000 per year, depending on experience and performance.

Is this a full-time position?

Yes, this is a full-time role with flexible scheduling to fit your lifestyle.

What benefits does Starbucks offer Shift Supervisors?

Highlights include 100% ASU Online tuition coverage, Bean Stock, 401(k) match, Spotify Premium, and free coffee/food markouts.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to others is required.

How do I apply?

Search for Store# 08969 in Grafton, WI, on the Starbucks careers site and submit your application today!