About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are creators of human connections through every cup. Our commitment to ethical sourcing, sustainability, and community impact sets us apart. In the United States, Starbucks offers dynamic career opportunities in retail, from baristas to leadership roles like Shift Supervisor.

Role Overview

As a Shift Supervisor at Starbucks Store# 11895, located at Balboa & Knollwood in Granada Hills, Los Angeles, California, you will play a pivotal role in leading your team to deliver the Starbucks Experience. This position involves overseeing daily operations, coaching partners (employees), and ensuring every customer leaves with a smile. Shift Supervisors are the heart of the store during their shifts, embodying our mission to inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time. This full-time role offers flexible scheduling, including early mornings, evenings, weekends, nights, and holidays, making it ideal for motivated individuals seeking leadership in a fast-paced retail environment.

Key Responsibilities

Shift Supervisors at Starbucks are responsible for maintaining the highest standards of store operations. Key duties include:

• Ensuring regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours to meet store needs, including early mornings, evenings, weekends, nights, and holidays.
• Upholding store operating policies and standards, such as providing quality beverages and food products, accurate cash handling, and maintaining store safety and security.
• Preparing and coaching the preparation of food and beverages according to standard recipes or customized for customers, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members to ensure smooth operations.

Leadership and Team Support

Direct the work of others, foster a positive team environment, and build strong relationships to drive performance and partner engagement.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating the work of two or more employees.
• Ability to direct the work of others and learn quickly in a dynamic environment.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment and the ability to work collaboratively as part of a team.
• Availability for flexible scheduling and commitment to regular attendance.

No formal education beyond high school is required, but a passion for coffee, customer service, and leadership is essential.

Benefits & Perks

Starbucks offers industry-leading benefits to support your well-being and growth:

• 100% Tuition Coverage: Starbucks College Achievement Plan covers 100% of tuition for online bachelor's degrees through Arizona State University (ASU Online).
• Bean Stock: Equity grants that make you a partner in the company's success.
• Spotify Premium: Free subscription to enjoy your favorite music on the job and beyond.
• Free Coffee and Food Markouts: Enjoy complimentary handcrafted beverages and food items during shifts.
• 401(k) with Company Match: Plan for your future with generous matching contributions.

Additional perks include health insurance, paid time off, mental health resources, and exclusive partner discounts.

Career Growth at Starbucks

Starbucks is committed to your professional development. As a Shift Supervisor, you'll receive ongoing training through Starbucks University, leadership coaching, and opportunities to advance to roles like Assistant Store Manager, Store Manager, or District Manager. Many of our senior leaders started in hourly positions. With internal mobility programs and a focus on promotion from within, your career path is limitless. In Granada Hills, you'll join a supportive district with paths to corporate roles or international opportunities.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that values inclusivity, innovation, and impact. In Granada Hills, Los Angeles, you'll serve a vibrant community while enjoying the perks of working in sunny California. Our culture emphasizes work-life balance, diversity, and empowerment. Shift Supervisors lead by example, creating moments of connection that make a difference. With competitive pay estimated at $38,000-$48,000 annually (based on market rates for the role in Los Angeles), plus comprehensive benefits, this is more than a job – it's a career launchpad.

Role FAQs

What is the typical schedule for a Shift Supervisor?

Schedules are flexible, often including early mornings (5 AM starts), evenings, weekends, nights, and holidays to cover peak store hours.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to others or coordinating teams is required.

What benefits are available immediately?

Perks like free coffee markouts and Spotify Premium start right away, with full benefits upon eligibility.

Is this a full-time position?

Yes, full-time employment with opportunities for overtime.

How do I apply?

Search for Store# 11895 on Starbucks careers site and submit your application today!