About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 locations globally, serving millions of customers daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a premium brand synonymous with high-quality coffee, exceptional customer experiences, and a commitment to sustainability. In the United States, Starbucks operates thousands of stores, including in vibrant communities like Grand Rapids, Michigan. As a Shift Supervisor at Store# 54551 on Fuller & I-196, you'll be part of a dynamic team that crafts moments of connection through every beverage and interaction. Starbucks isn't just a job—it's a platform for personal and professional growth, backed by industry-leading benefits and a culture of inclusion.

Role Overview

The Shift Supervisor role at Starbucks in Grand Rapids, Michigan, is a leadership position perfect for motivated individuals ready to step up in a fast-paced retail environment. Reporting to store management, you'll oversee operations during your shift, ensuring smooth service, team coordination, and adherence to Starbucks' high standards. This full-time opportunity demands flexibility for early mornings, evenings, weekends, nights, and holidays, offering a chance to develop supervisory skills while immersing yourself in the coffee retail world. With an estimated salary range of $36,000 to $46,000 annually, this role provides competitive pay reflective of market rates in the Retail/Food sector for Grand Rapids.

Why This Role Stands Out

As a Shift Supervisor, you'll bridge the gap between barista and manager, gaining hands-on experience in team leadership, customer service, and operational excellence. Ideal for those with six months of customer-facing and delegation experience, this position builds foundational skills for future advancement within Starbucks' robust career ladder.

Key Responsibilities

Shift Supervisors at Starbucks play a pivotal role in daily store success. Your core duties include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Upholding store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized for customers, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members to optimize efficiency.

These responsibilities ensure every customer leaves with a positive experience, reinforcing Starbucks' reputation for premium service.

Qualifications & Requirements

To thrive as a Shift Supervisor at Starbucks Coffee Company in Grand Rapids, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of requests.
• Six months of experience delegating tasks or coordinating teams of two or more employees.
• Ability to direct the work of others effectively.
• Quick learning aptitude to master recipes, procedures, and tools.
• Strong oral communication and interpersonal skills.
• Knowledge of the retail environment and ability to work collaboratively in a team.
• Proven relationship-building skills to foster a positive store culture.

Reasonable accommodations are available, ensuring accessibility for qualified applicants.

Benefits & Perks

Starbucks offers unmatched benefits that set it apart in the retail industry:

• 100% Tuition Coverage: Pursue a bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as a partner, sharing in the company's success.
• Spotify Premium: Enjoy a complimentary subscription to enhance your daily playlist.
• Free Coffee and Food Markouts: Indulge in handcrafted beverages and pastries on every shift.
• 401(k) with Company Match: Secure your future with generous retirement contributions.

Additional perks include comprehensive health insurance, paid time off, and employee discounts, making Starbucks a top employer for work-life balance.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll access training programs, leadership workshops, and mentorship opportunities. Many store managers and district leaders started in roles like yours. With internal mobility across thousands of U.S. locations, including Grand Rapids, your career path could lead to multi-unit management, corporate roles, or even international assignments. Starbucks' commitment to promotion from within ensures 100% tuition coverage fuels your ambitions, whether in business, hospitality, or beyond.

Training and Development

From day one, you'll receive hands-on training in coffee craftsmanship, team leadership, and customer obsession. Ongoing programs like Barista Basics and Shift Supervisor Certification equip you for success.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor in Grand Rapids means more than employment—it's alignment with a purpose-driven company focused on ethical sourcing, community impact, and employee empowerment. In a city known for its craft beer scene and growing food culture, your store on Fuller & I-196 serves as a community hub. Enjoy a premium work environment with modern equipment, supportive teams, and the satisfaction of creating joyful moments. Starbucks values diversity, equity, and inclusion, offering a welcoming space for all backgrounds. With competitive pay, unparalleled benefits, and endless growth, this is your chance to brew a remarkable career.

Role FAQs

Q: What is the schedule like?
A: Flexible, including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Q: Are accommodations available?
A: Yes, reasonable accommodations are provided for attendance, punctuality, and other requirements.

Q: What experience is required?
A: Six months in customer service and six months delegating tasks to teams.

Q: How does pay work?
A: Estimated $36,000-$46,000 yearly, based on local market rates, with opportunities for raises and bonuses.

Q: Can I advance quickly?
A: Absolutely—many leaders started as supervisors, supported by tuition coverage and training.

Ready to lead the next shift at Starbucks? Apply now for Store# 54551 in Grand Rapids, Michigan.