About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. Our mission is to conduct our business in ways that create a lasting impact on our communities, partners (that's what we call our employees), and the planet. At Starbucks, we prioritize ethical sourcing of premium Arabica coffee, sustainable practices, and fostering inclusive environments where every partner thrives.

In the United States, Starbucks offers dynamic career opportunities in retail, from barista roles to leadership positions like Shift Supervisor. We're proud of our Great Falls, Montana location at Store# 62768, 1205 3RD STREET NW, where we serve the local community with handcrafted beverages, fresh food, and genuine hospitality. Joining Starbucks means becoming part of a premium brand synonymous with quality, innovation, and community engagement.

Role Overview

As a Shift Supervisor at Starbucks Coffee Company in Great Falls, Montana, you'll step into a leadership role that empowers you to guide a team, ensure operational excellence, and create memorable experiences for customers. This position is ideal for motivated individuals with retail experience who excel in fast-paced environments. Shift Supervisors support store operations during assigned shifts, coach partners, and uphold Starbucks' high standards for product quality, customer service, and safety.

Flexible scheduling is key, with shifts that may include early mornings, evenings, weekends, nights, and holidays. You'll report to the store manager and play a crucial role in driving store performance while building a positive team culture. This full-time role offers a competitive estimated salary range of $34,000 - $42,000 USD annually, based on market rates for Montana's retail sector with a buffer for Starbucks' premium compensation.

Key Responsibilities

Shift Supervisors at Starbucks are the backbone of store operations. Your daily responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours to meet store needs, including early mornings, evenings, weekends, nights, and holidays.
• Ensuring compliance with store operating policies, including quality beverage and food preparation, cash handling, safety, and security protocols.
• Coaching partners in preparing food and beverages to standard recipes or customizing orders based on customer preferences, such as temperature adjustments or ingredient substitutions.
• Delegating tasks to team members and coordinating the efforts of two or more employees to deliver seamless service.
• Directing the work of others while fostering a collaborative team environment.

Customer Focus

Interact constantly with customers, fulfilling requests with enthusiasm and efficiency to create the 'Starbucks Experience'—warm, welcoming, and personalized.

Qualifications & Requirements

To succeed as a Shift Supervisor, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Proven ability to direct the work of others and build relationships.
• Strong oral communication skills and quick learning aptitude.
• Knowledge of retail environments, effective teamwork, and interpersonal skills.
• Availability for flexible scheduling and commitment to attendance standards.

No formal education beyond high school is required, but a passion for coffee, leadership, and service is essential. Starbucks values diverse backgrounds and provides training for success.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• 100% Tuition Coverage: Starbucks College Achievement Plan covers full tuition for online bachelor's degrees at Arizona State University—no strings attached.
• Bean Stock: Equity grants that make you a partial owner in the company, sharing in our success.
• Spotify Premium: Free subscription to enjoy your favorite music on the job and beyond.
• Free Coffee & Food Markouts: Enjoy complimentary handcrafted beverages and food items during shifts.
• 401(k) Match: Generous company matching contributions to help you build retirement savings.

Additional perks include comprehensive health insurance, paid time off, partner discounts, mental health resources, and stock options. These benefits underscore Starbucks' commitment to partner well-being and long-term financial security.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll gain hands-on leadership experience that paves the way for advancement to roles like Assistant Store Manager, Store Manager, or District Manager. Our internal mobility programs have helped thousands of partners climb the career ladder—many starting as baristas. Access leadership training, mentorship, and tuition reimbursement to fuel your professional journey. In Great Falls, you'll contribute to a supportive district while positioning yourself for opportunities across our vast network.

Training & Development

From day one, you'll receive world-class training on coffee expertise, customer service, and operational tools. Ongoing programs ensure you stay ahead in a dynamic industry.

Why Join Starbucks

Choosing Starbucks means aligning with a purpose-driven company that values inclusivity, sustainability, and innovation. In Great Falls, Montana, you'll serve a vibrant community while enjoying Montana's natural beauty. Our premium culture emphasizes work-life balance, recognition, and impact—whether through community events or global initiatives like the Starbucks Foundation. With competitive pay, unbeatable benefits, and endless growth, this Shift Supervisor role is your gateway to a rewarding career.

Role FAQs

Q: What is the estimated salary for this role?
A: Approximately $34,000 - $42,000 USD per year, based on local market rates with Starbucks' buffer.

Q: Is this a full-time position?
A: Yes, full-time with flexible shifts.

Q: What benefits are immediately available?
A: Eligible partners enjoy benefits like free coffee, tuition coverage, and more from day one or after qualifying periods.

Q: Do I need prior supervisory experience?
A: Six months delegating tasks is required, but full training is provided.

Q: How do I apply?
A: Visit our careers site and search for Store# 62768 in Great Falls, MT—apply today!

Join the Starbucks family and brew your future. Apply now for this Shift Supervisor position in Great Falls, Montana.