About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer service, and a welcoming third-place environment. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest Arabica coffee to creating inclusive spaces where communities thrive.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who bring our values to life daily. Whether in bustling urban stores or neighborhood favorites like our location at W Friendly Ave & Dolley Madison Rd in Greensboro, North Carolina, every store embodies our passion for connection and quality.

Role Overview

As a Shift Supervisor at Starbucks Coffee Company in Greensboro, North Carolina, you will play a pivotal role in leading your team during shifts, ensuring smooth operations, and delivering the legendary Starbucks experience. This position is ideal for motivated individuals with retail or food service experience who thrive in dynamic environments. Shift Supervisors support store leadership by coaching baristas, managing customer interactions, and upholding our high standards for product quality, safety, and service.

You'll work flexible hours that may include early mornings, evenings, weekends, nights, and holidays, making it perfect for those seeking full-time opportunities with variety. With an estimated salary range of $36,000 to $46,000 USD annually (based on market rates for the role in Greensboro, NC), this role offers competitive pay plus comprehensive benefits that set Starbucks apart as an employer of choice.

Key Responsibilities

Shift Supervisors at Starbucks are the heartbeat of the store during their shifts. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available for flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized orders, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members to keep operations running seamlessly.

Leadership and Team Support

Direct the work of others, foster a positive team environment, and build relationships that drive performance. Your ability to communicate effectively and work collaboratively will be key to success.

Qualifications & Requirements

To excel as a Shift Supervisor at our Greensboro store, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of requests.
• Six months of experience delegating tasks or coordinating the efforts of two or more employees.
• Ability to direct the work of others and learn quickly in a fast-paced retail environment.
• Effective oral communication skills, strong interpersonal abilities, and knowledge of the retail sector.
• Team-oriented mindset with the capacity to build lasting relationships with colleagues and customers.

Flexibility is essential—no prior supervisory experience is required, but a passion for coffee, people, and service is a must. Starbucks provides training to help you succeed.

Benefits & Perks

Starbucks offers industry-leading benefits that prioritize your well-being and growth:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a true partner in our success.
• Spotify Premium: Enjoy ad-free music to fuel your shifts.
• Free Coffee and Drink Markouts: Savor Starbucks products daily.
• 401(k) Match: Secure your future with our generous retirement plan contributions.

Additional perks include comprehensive health insurance, dental and vision coverage, paid time off, mental health resources, and exclusive partner discounts. These benefits are available from day one for eligible roles.

Career Growth at Starbucks

Starbucks is committed to your professional development. As a Shift Supervisor, you'll gain hands-on leadership experience that paves the way for advancement to roles like Assistant Store Manager, Store Manager, or even District Manager. Our internal mobility program has helped thousands of partners climb the ladder—many of our executives started as baristas. With ongoing training, mentorship, and leadership development programs, your career at Starbucks can take you anywhere.

In Greensboro, you'll join a supportive district with opportunities for cross-store exposure and regional advancement. We promote from within 80% of the time, ensuring your hard work leads to real growth.

Why Join Starbucks

Choosing Starbucks means joining a company that values inclusivity, sustainability, and impact. We're leaders in ethical sourcing, with 99% of our coffee ethically sourced through Coffee and Farmer Equity (C.A.F.E.) Practices. Our commitment to communities includes hiring initiatives, environmental stewardship, and creating welcoming spaces.

As a Shift Supervisor in Greensboro, you'll contribute to a vibrant local scene while enjoying a premium work culture. With competitive pay, unparalleled benefits, and a sense of purpose, Starbucks isn't just a job—it's a career that brews possibility.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Do I need prior supervisory experience?

No, but six months of customer service and task delegation experience is required.

What benefits are available immediately?

Eligible partners enjoy tuition coverage, Bean Stock, free drinks, Spotify Premium, and more from day one.

How much does this role pay in Greensboro, NC?

Estimated $36,000–$46,000 USD yearly, based on local market rates.

Is training provided?

Yes, comprehensive onboarding and ongoing development ensure your success.

Ready to lead the shift at Starbucks? Apply now for Store# 08374 in Greensboro, North Carolina, and become part of something bigger.