Shift Supervisor - Starbucks Coffee Company in Greenwich, Connecticut

About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we pride ourselves on ethically sourcing premium Arabica coffee, crafting handcrafted beverages, and creating welcoming third-place environments where customers can connect, relax, and enjoy moments that matter.

In Greenwich, Connecticut, our Putnam Plaza store (Store# 00829) embodies this mission, serving the local community with the same dedication to quality and service. As a Shift Supervisor, you'll play a pivotal role in upholding our standards and fostering a positive store culture.

Role Overview

The Shift Supervisor position at Starbucks in Greenwich, CT, is a dynamic leadership role perfect for motivated individuals with retail experience who thrive in fast-paced environments. In this full-time position, you'll oversee store operations during your shift, coach baristas, ensure top-tier customer service, and maintain our high standards for food and beverage quality. This role offers flexible scheduling, including early mornings, evenings, weekends, nights, and holidays, making it ideal for those seeking growth in the coffee industry.

With an estimated salary range of $38,000 to $48,000 USD annually—based on market rates for retail supervisors in Connecticut—this position provides competitive compensation plus Starbucks' renowned benefits package.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, modeling reliability for your team.
• Work flexible hours to meet store needs, including early mornings, evenings, weekends, nights, and holidays.
• Enforce store operating policies and standards, ensuring quality beverages and food products, precise cash handling, and robust safety and security measures.
• Prepare and coach team members in preparing food and beverages to exact standard recipes or customized orders, adapting for temperature, ingredients, or substitutions.
• Delegate tasks to other employees and coordinate the efforts of two or more team members to keep operations smooth.
• Direct the work of others, providing guidance and support to deliver outstanding customer experiences.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks Greenwich, CT, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating teams of two or more employees.
• Proven ability to direct others and work collaboratively in a team setting.
• Strong oral communication skills and the ability to learn quickly in a retail environment.
• Knowledge of retail operations, strong interpersonal skills, and a knack for building relationships with customers and colleagues.
• Availability for flexible scheduling, with or without reasonable accommodations.

No formal degree is required—your passion for coffee, people, and leadership is what counts.

Benefits & Perks

Starbucks offers an unmatched benefits package designed to support your well-being and future:

• 100% Tuition Coverage: Pursue your bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Become a shareholder with annual equity grants.
• Spotify Premium: Enjoy ad-free music streaming as part of your perks.
• Free Coffee and Food Markouts: Indulge in complimentary drinks and snacks every shift.
• 401(k) with Company Match: Secure your retirement with generous matching contributions.

Additional perks include health insurance, paid time off, mental health resources, and exclusive partner discounts.

Career Growth at Starbucks

Starbucks invests in your development with robust training programs, leadership coaching, and clear paths to advancement. Many Shift Supervisors progress to Store Manager, District Manager, or corporate roles. Our commitment to internal mobility means 70% of store leaders started as hourly partners. In Greenwich, CT, you'll gain skills in operations, team management, and customer service that propel your career in retail or hospitality.

Training and Development

From day one, you'll access Starbucks University for online courses, barista certifications, and leadership workshops tailored to your growth.

Why Join Starbucks

Joining Starbucks means more than a job—it's a chance to be part of a purpose-driven company focused on sustainability, diversity, and community impact. In Greenwich, Connecticut, you'll contribute to a vibrant store while enjoying work-life balance, competitive pay, and perks that set us apart. Our culture emphasizes inclusivity, innovation, and excellence, making every shift rewarding.

Role FAQs

What is the salary for a Shift Supervisor in Greenwich, CT?

Estimated at $38,000–$48,000 USD yearly, based on local market rates, with opportunities for performance bonuses.

Is this a full-time role?

Yes, full-time with flexible scheduling to fit your lifestyle.

What benefits does Starbucks offer Shift Supervisors?

Comprehensive package including 100% ASU tuition coverage, Bean Stock, Spotify Premium, free coffee markouts, and 401(k) match.

Do I need prior supervisory experience?

At least six months delegating tasks or coordinating teams is required.

How do I apply?

Search for Store# 00829 Putnam Plaza on Starbucks careers site and submit your application today!

Ready to lead with purpose? Apply for the Shift Supervisor role at Starbucks in Greenwich, Connecticut, and brew your future today.