Shift Supervisor - Starbucks Coffee Company in Gresham, Oregon

About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to ethically sourcing premium coffee beans and creating a welcoming third place between home and work. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we prioritize our partners (that's what we call our employees), fostering an inclusive culture where innovation, sustainability, and community thrive. In Gresham, Oregon, our Store# 03405 at Oregon Trail embodies this spirit, serving the local community with handcrafted beverages and fresh food daily.

Role Overview

As a Shift Supervisor at Starbucks in Gresham, Oregon, you'll step into a dynamic leadership role, guiding baristas and ensuring every customer leaves with a smile. This position is perfect for motivated individuals with retail experience who excel in fast-paced environments. You'll oversee operations during your shift, coach team members, and uphold Starbucks' high standards for product quality, customer service, and store safety. Flexible scheduling supports work-life balance, with opportunities for early mornings, evenings, weekends, nights, and holidays. Join us to build relationships, grow your skills, and be part of a team that powers the Starbucks experience.

Key Responsibilities

Shift Supervisors at Starbucks play a pivotal role in daily store operations. Your key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available to work flexible hours, including early mornings, evenings, weekends, nights, and/or holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized for customers, including adjustments like temperature, ingredient quantities, or substitutions.
• Leveraging at least six months of experience to delegate tasks to other employees and coordinate the efforts of two or more team members.
• Directing the work of others while fostering a positive team environment.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks Coffee Company in Gresham, Oregon, you'll need:

• Six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• At least six months of experience delegating tasks or coordinating teams of two or more employees.
• Ability to direct the work of others effectively.
• Quick learning aptitude to master Starbucks procedures and recipes.
• Effective oral communication skills for clear team instructions and customer engagement.
• Knowledge of the retail environment, strong interpersonal skills, and the ability to work collaboratively as part of a team.
• Proven ability to build meaningful relationships with customers and colleagues.

No formal education beyond high school is required, but a passion for coffee, service, and leadership is essential. Reasonable accommodations are available to support diverse needs.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants to share in our success.
• Spotify Premium: Enjoy ad-free music streaming as part of your partner perks.
• Free Coffee and Food Markouts: Indulge in complimentary beverages and food during shifts.
• 401(k) with Company Match: Secure your future with generous retirement contributions.
• Comprehensive health insurance, paid time off, mental health resources, and employee assistance programs.
• Exclusive partner discounts on merchandise and travel perks.

These benefits start day one for eligible partners, ensuring you feel valued from the start.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor in Gresham, you'll access leadership training, mentorship, and pathways to roles like Store Manager, District Manager, or corporate positions. Our internal mobility program has helped thousands advance—many current executives started as baristas. With ongoing coaching and performance feedback, you'll gain skills in operations, merchandising, and customer experience that propel your career forward. Gresham store leaders actively support promotions, making this an ideal launchpad for long-term success in the coffee industry.

Training and Development Programs

New Shift Supervisors complete immersive onboarding, including hands-on barista training, leadership workshops, and safety certifications. Ongoing e-learning modules cover everything from recipe mastery to conflict resolution, ensuring you're equipped to excel.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company focused on sustainability, diversity, and community impact. In Gresham, Oregon, you'll contribute to local initiatives while enjoying a supportive culture that celebrates individuality. Our commitment to ethical sourcing—100% ethically sourced coffee—aligns with values that matter. With competitive pay estimated at $38,000-$48,000 annually (based on market rates for the role in Oregon), plus tips and benefits, this role offers financial stability and fulfillment. Be part of the team that brews moments of connection every day.

Role FAQs

What is the work schedule like for a Shift Supervisor?

Schedules are flexible to meet store needs, including early mornings, evenings, weekends, nights, and holidays. Full-time roles average 30-40 hours per week.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks or coordinating teams is required, along with customer service experience.

What benefits are available immediately?

Eligible partners receive benefits like tuition coverage, Bean Stock, Spotify Premium, free markouts, and 401(k) match from day one.

Is this a full-time position?

Yes, Shift Supervisor roles at Starbucks are full-time opportunities.

How do I apply for the Gresham, Oregon location?

Search for Store# 03405 on Starbucks careers site and submit your application today. We're hiring now!

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