About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. With thousands of stores across the United States and globally, Starbucks offers premium coffee, handcrafted beverages, fresh food, and a welcoming Third Place environment. Founded in 1971 in Seattle, Washington, the company has grown into a cultural icon, emphasizing ethical sourcing, sustainability, and community impact. At Starbucks, every partner (that's what we call our employees) is empowered to create meaningful connections with customers while enjoying unparalleled career development and benefits.

Role Overview

As a Shift Supervisor at Starbucks store #13713 located at Terry Pkwy & Belle Chasse Hwy in Gretna, Louisiana, you'll step into a leadership role that keeps our store running smoothly during every shift. This position is perfect for motivated individuals with retail or food service experience who thrive in fast-paced environments. Shift Supervisors guide baristas, ensure exceptional customer service, and uphold Starbucks' high standards for product quality and store operations. With flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays, this full-time role offers the chance to build skills in team leadership, customer engagement, and operations while advancing your career at one of America's most beloved brands.

Key Responsibilities

Shift Supervisors at Starbucks play a pivotal role in daily store success. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available to work flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, accurate cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages according to standard recipes or customized for customers, including adjustments for temperature, ingredient quantities, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members to optimize efficiency.

Leadership and Customer Focus

Directing the work of others is central to this role. You'll use your ability to learn quickly, effective oral communication, and strong interpersonal skills to build relationships, foster teamwork, and deliver outstanding service in a retail environment.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Gretna, Louisiana, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating the efforts of two or more employees.
• Proven ability to direct the work of others and work effectively as part of a team.
• Knowledge of retail operations, strong interpersonal skills, and the capacity to build lasting relationships with customers and colleagues.
• Effective communication skills and a quick-learning aptitude.

No formal education beyond high school is required, but a passion for coffee, people, and service is essential. Reasonable accommodations are available for qualified individuals with disabilities.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as part of your compensation, giving you ownership in the company's success.
• Spotify Premium: Enjoy a complimentary subscription to stream your favorite music.
• Free Coffee and Drink Markouts: Take home beverages and food items during your shifts.
• 401(k) with Company Match: Secure your future with retirement savings and generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, partner discounts, mental health resources, and more. These benefits are available from day one for eligible partners.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, customer service, and leadership programs. Many of our district managers, store managers, and executives started as hourly partners. With clear paths to roles like Assistant Store Manager, Store Manager, and beyond, plus opportunities in operations, merchandising, and corporate functions, your career at Starbucks can lead anywhere. Our commitment to internal mobility means 80% of leadership positions are filled by current partners.

Training and Development

From hands-on coaching to online learning platforms, Starbucks provides tools to excel. Advance your skills in food safety, inventory management, and team motivation while preparing for promotions.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor in Gretna means more than a job—it's a chance to be part of a purpose-driven company that values inclusivity, innovation, and impact. In Gretna, Louisiana, our store serves a vibrant community, offering you the opportunity to make a local difference while enjoying global brand support. With competitive pay estimated at $34,000-$42,000 annually (based on market rates for the role in this location), flexible scheduling, and legendary benefits, Starbucks empowers you to thrive personally and professionally. Experience the pride of crafting moments of connection over every cup.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Eligible partners receive benefits like tuition coverage, Bean Stock, and free drinks from day one.

Is this a full-time position?

Yes, full-time employment with opportunities for overtime and advancement.

How do I apply?

Search for store #13713 in Gretna, LA on the Starbucks careers site and submit your application today!