About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 locations globally, serving millions of customers daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a premium brand synonymous with high-quality coffee, exceptional customer service, and a welcoming third-place environment. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest arabica coffee to creating inclusive spaces where communities thrive.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who bring our values to life. As a Shift Supervisor in Hacienda Heights, California, you'll be part of a dynamic team at Store# 08658, Hacienda & Valley, contributing to the local community's love for Starbucks.

Role Overview

The Shift Supervisor role at Starbucks is a leadership position designed for motivated individuals ready to step up and guide baristas during shifts. In this full-time role at our Hacienda Heights location, you'll ensure smooth operations, uphold our high standards for beverage and food quality, and create memorable experiences for customers. This position requires flexibility to work early mornings, evenings, weekends, nights, and holidays, making it ideal for those who thrive in a fast-paced retail environment.

As a Shift Supervisor, you'll bridge the gap between barista and store manager, delegating tasks, coaching team members, and maintaining store safety and security. With six months of relevant experience, you'll hit the ground running, building relationships with customers and partners alike.

Key Responsibilities

Shift Supervisors at Starbucks play a pivotal role in daily operations. Here are the core responsibilities:

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Prepare and coach the preparation of food and beverages to standard recipes or customized orders, handling changes like temperature, ingredient quantities, or substitutions.
• Delegate tasks to other employees and coordinate the work of two or more team members, directing their efforts effectively.

Leadership and Customer Focus

Beyond operations, you'll focus on leadership by directing the work of others, fostering teamwork, and building strong customer relationships. Your ability to learn quickly and communicate effectively will ensure every shift runs seamlessly.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Hacienda Heights, candidates should meet these qualifications:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfilling customer requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others and build relationships.
• Strong interpersonal skills, effective oral communication, and knowledge of the retail environment.
• Availability for flexible scheduling and commitment to team collaboration.

No formal education beyond high school is required, but a passion for coffee, people, and leadership is essential. Starbucks provides training to help you excel.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• Bean Stock: Receive stock grants as part of your compensation, making you an owner in the company.
• 100% Tuition Coverage: Full coverage for online degrees through Arizona State University (ASU Online), empowering your education without debt.
• Spotify Premium: Enjoy a complimentary subscription to stream your favorite music.
• Free Coffee and Food Markouts: Partners receive free drinks and food items during shifts, plus discounts for personal use.
• 401(k) with Company Match: Secure your future with retirement savings and generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and partner clubs for global travel discounts.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll gain hands-on leadership experience that paves the way for roles like Assistant Store Manager, Store Manager, and beyond. Our internal mobility program has helped thousands advance—many district and regional leaders started as baristas. With ongoing training, mentorship, and performance opportunities, your career at Starbucks can lead to district management, corporate roles, or even international assignments.

In Hacienda Heights, you'll join a supportive district team focused on growth, with clear paths to promotion based on merit and performance.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that values diversity, equity, inclusion, and sustainability. We roast over 3 billion cups of coffee annually using ethically sourced beans, support communities through hiring initiatives, and prioritize partner well-being. In Hacienda Heights, California, you'll serve a vibrant community while enjoying California's dynamic lifestyle. With competitive estimated salaries ranging from $38,000 to $48,000 annually (based on market rates for the role), plus comprehensive benefits, this is more than a job—it's a career launchpad.

Experience the pride of leading a team that creates moments of connection over coffee. Starbucks partners report high job satisfaction due to our culture of belonging and opportunities for impact.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Free coffee/food markouts and Spotify Premium start right away; others like tuition coverage after eligibility.

Is training provided?

Comprehensive onboarding and ongoing development ensure success.

How do I apply?

Visit our careers site, search for Store# 08658 in Hacienda Heights, and submit your application today!