About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we pride ourselves on ethically sourcing premium Arabica coffee, crafting handcrafted beverages, and creating welcoming Third Places where communities connect. Our mission drives everything we do: to be the premier purveyor of the finest coffee while maintaining our uncompromising principles.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who embody our values of creating a culture of warmth and belonging. Whether in urban hubs or charming locales like Hagerstown, Maryland, Starbucks stores are cornerstones of local communities, offering not just coffee but genuine connections and opportunities for growth.

Role Overview

As a Shift Supervisor at Starbucks Store #13293 in Hagerstown Plaza, Hagerstown, Maryland, you'll step into a dynamic leadership role that empowers you to guide a team during shifts, ensuring every customer leaves with an elevating experience. This position is perfect for motivated individuals with retail or food service backgrounds who thrive in fast-paced environments and are ready to develop their supervisory skills. You'll support the store manager in upholding Starbucks' high standards for product quality, customer service, and operational excellence.

Shift Supervisors at Starbucks are hands-on leaders who model partnership, coach baristas, and contribute to a positive store culture. With flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays, this role offers the chance to build a rewarding career in a supportive environment. Located in vibrant Hagerstown, you'll be part of a team serving the local community with signature drinks like Pumpkin Spice Lattes, Frappuccinos, and ethically sourced brews.

Key Responsibilities

In this role, your impact will be felt every shift through a variety of essential duties:

• Maintain regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Work flexible hours, adapting to early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Adhere to store operating policies, delivering quality beverages and food products while managing cash handling, safety, and security protocols.
• Prepare beverages and coach team members on standard recipes, customizations, and adjustments like temperature or ingredient substitutions.
• Delegate tasks to employees and coordinate the efforts of two or more team members to ensure smooth operations.
• Direct the work of others, fostering a collaborative team environment.

Daily Leadership Focus

Expect to handle real-time decision-making, from resolving customer requests to optimizing workflow during peak hours. Your ability to build relationships and communicate effectively will be key to motivating your team and exceeding performance goals.

Qualifications & Requirements

To succeed as a Shift Supervisor, bring the following to the table:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Proven ability to direct others and learn quickly in a dynamic setting.
• Strong oral communication and interpersonal skills.
• Knowledge of retail environments and the ability to work collaboratively as part of a team.
• Flexibility for varied shifts and commitment to Starbucks' standards.

No formal degree is required—your passion for people and coffee is what counts. Starbucks values diverse backgrounds and provides training to help you excel.

Benefits & Perks

Starbucks offers industry-leading benefits that prioritize your well-being and future:

• Bean Stock: Receive stock grants as an eligible partner, sharing in the company's success.
• 100% Tuition Coverage: Pursue your bachelor's degree online through Arizona State University at no cost.
• Spotify Premium: Enjoy a complimentary subscription to stream your favorite music.
• Free Coffee and Food Markouts: Indulge in product samples and daily perks to keep you energized.
• 401(k) with Company Match: Secure your retirement with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and partner discounts. These benefits are available from day one for eligible roles, making Starbucks a top employer in retail.

Career Growth at Starbucks

Starbucks invests in your potential with robust development programs. As a Shift Supervisor, you'll gain leadership experience that paves the way to roles like Assistant Store Manager, Store Manager, or even District Manager. Our internal mobility rate is high—many leaders started as baristas. Access free online courses, leadership training, and mentorship to accelerate your path. In Hagerstown and beyond, opportunities abound in operations, merchandising, and corporate functions.

Training and Support

From Barista Basics to advanced supervisory workshops, Starbucks equips you with tools for success. Our culture emphasizes feedback, recognition, and inclusivity, ensuring you thrive.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that values sustainability, diversity, and community impact. In Hagerstown Plaza, you'll contribute to a store that serves as a local gathering spot. Enjoy competitive pay estimated at $36,000–$46,000 annually (based on market rates), flexible scheduling, and a premium work environment. Be part of a brand synonymous with quality and innovation—where your growth fuels ours.

Role FAQs

Q: What shifts will I work?
A: Flexible hours including early mornings, evenings, weekends, nights, and holidays, based on store needs.

Q: Do I need prior supervisory experience?
A: Yes, at least six months delegating tasks to two or more employees.

Q: What benefits start immediately?
A: Eligible partners receive Bean Stock, tuition coverage, Spotify, free markouts, and more from day one.

Q: Is training provided?
A: Comprehensive onboarding and ongoing development ensure your success.

Q: How do I apply?
A: Visit our careers site to submit your application for Store #13293 in Hagerstown, MD.

Join Starbucks today and elevate your career—one shift at a time. (Word count: 1,248)