About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 locations globally, serving millions of customers daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a premium brand synonymous with high-quality coffee, exceptional customer service, and a welcoming third-place environment. In Canada, Starbucks operates hundreds of stores, including the vibrant location at Store# 04279, MEADOWLANDS - CHAPTERS in Hamilton, ON. As a Shift Supervisor, you'll be part of a company that values its partners (employees) as its greatest asset, fostering a culture of inclusivity, innovation, and community impact.

Role Overview

The Shift Supervisor role at Starbucks in Hamilton, ON, is a dynamic leadership position perfect for motivated individuals passionate about coffee, customer service, and team development. In this full-time role, you'll support store operations during your shift, coach baristas (partners), and ensure every customer leaves with a smile. This position reports to the store manager and offers hands-on experience in retail management within the fast-paced coffee industry. With Starbucks' commitment to partner growth, this role serves as a stepping stone to higher management positions.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties include:

• Assisting with new partner training by positively reinforcing successful performance and providing respectful, encouraging coaching.
• Delivering feedback to the store manager on partner performance during shifts to support continuous improvement.
• Contributing to a positive team environment by recognizing changes in morale or performance and communicating them promptly.
• Providing legendary customer service with a 'customer comes first' attitude, building genuine connections.
• Executing store operations, including preparing quality beverages, whole bean coffee, and food products to exact recipe and presentation standards.

These responsibilities ensure smooth shift operations and uphold Starbucks' renowned standards of excellence.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks Hamilton, ON, candidates should possess:

• Ability to direct the work of others and lead by example.
• Quick learning aptitude to master recipes, operations, and company policies.
• Effective oral communication skills for coaching and customer interactions.
• Strong knowledge of the retail environment, particularly in food and beverage service.
• Exceptional interpersonal skills to build relationships with team members and customers.
• Proven ability to work collaboratively as part of a team.

Prior experience in retail, food service, or hospitality is highly valued, but Starbucks provides comprehensive training for dedicated partners.

Benefits & Perks

Starbucks offers industry-leading benefits to support your well-being and financial future:

• Bean Stock: Equity grants that make you a shareholder in the company.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online).
• Spotify Premium: Complimentary subscription to enjoy music on the job and beyond.
• Free Coffee and Food Markouts: Enjoy Starbucks products daily with generous markout allowances.
• 401(k) Match: Company matching contributions to help you save for retirement (adapted for Canadian plans like RRSP).

Additional perks include health insurance, paid time off, partner discounts, and wellness programs, making Starbucks a top employer in the retail sector.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll gain leadership experience that paves the way for roles like Assistant Store Manager, Store Manager, and beyond. Thousands of Starbucks leaders started as hourly partners. With internal training programs, mentorship, and promotion-from-within culture, your career trajectory is unlimited. In Hamilton, ON, this role positions you for growth within the Canadian district operations.

Why Join Starbucks

Joining Starbucks means more than a job—it's a community. You'll work in a supportive environment that prioritizes work-life balance, diversity, and sustainability. Starbucks is committed to ethical sourcing, reducing environmental impact, and giving back through community initiatives. In Hamilton, ON, you'll contribute to a local store while being part of a global mission to inspire and nurture the human spirit—one cup, one person, one community at a time. With competitive pay estimated at $42,000–$52,000 CAD annually, plus benefits, this is an opportunity to thrive.

Role FAQs

Q: Is this a full-time position? Yes, the Shift Supervisor role is full-time, offering stable hours and benefits eligibility.

Q: What shifts will I work? Shifts vary to cover peak hours, including mornings, evenings, and weekends, with scheduling flexibility.

Q: Do I need prior supervisory experience? While helpful, it's not required—Starbucks provides training for enthusiastic candidates.

Q: What is the estimated salary? Based on Canadian retail rates for this role, expect $42,000–$52,000 CAD per year, depending on experience.

Q: How do I apply? Visit the Starbucks careers site and search for Store# 04279 in Hamilton, ON. Apply now to join the team!

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