Shift Supervisor - Starbucks Coffee Company in Hanover Park, Illinois

About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. With over 38,000 stores globally, Starbucks offers premium coffee, handcrafted beverages, and fresh food in a welcoming third-place environment. Founded in 1971 in Seattle, Washington, the company has grown into a cultural icon, emphasizing ethical sourcing, sustainability, and community impact. In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who thrive in a supportive culture focused on diversity, equity, inclusion, and belonging. Joining Starbucks means becoming part of a legacy that values innovation, customer connection, and personal growth.

Role Overview

As a Shift Supervisor at Starbucks Store# 09949 located at Lake & Barrington in Hanover Park, Illinois, you'll step into a dynamic leadership role where you'll guide a team of baristas to deliver the iconic Starbucks experience. This position is perfect for motivated individuals with retail or food service experience who excel in fast-paced environments. Shift Supervisors ensure operational excellence, from crafting perfect beverages to fostering a positive team atmosphere. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this full-time role offers the chance to build skills in leadership, customer service, and store management while enjoying Starbucks' renowned partner benefits.

Key Responsibilities

Shift Supervisors at Starbucks play a pivotal role in daily store operations. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours to meet store needs, including early mornings, evenings, weekends, nights, and holidays.
• Ensuring compliance with store operating policies and standards, such as providing high-quality beverages and food products.
• Managing cash handling procedures accurately and upholding store safety and security protocols.
• Preparing and coaching the team on food and beverage preparation according to standard recipes or customer customizations, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members effectively.
• Directing the work of others to maintain smooth operations during peak hours.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Hanover Park, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating the efforts of two or more employees.
• Proven ability to direct the work of others and learn quickly in a dynamic environment.
• Effective oral communication skills and strong interpersonal abilities to build relationships with team members and customers.
• Knowledge of the retail environment and the ability to work collaboratively as part of a team.
• Availability for flexible scheduling, including early mornings, evenings, weekends, nights, and holidays.

No formal education beyond high school is required, but a passion for coffee, customer service, and leadership is essential. Starbucks provides training to help you excel.

Benefits & Perks

Starbucks offers an unmatched benefits package designed to support your well-being and future. As a Shift Supervisor, you'll enjoy:

• Bean Stock: Annual stock grants to give you ownership in the company's success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), no cap on eligible programs.
• Spotify Premium: Free subscription to enjoy your favorite music on the job and beyond.
• Free Coffee and Food Markouts: Enjoy complimentary handcrafted beverages and food items during shifts.
• 401(k) with Company Match: Secure your retirement with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, partner assistance programs, and exclusive discounts on Starbucks merchandise. These benefits are available from day one for eligible partners.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll have access to leadership training programs, mentorship opportunities, and clear paths to advancement. Many district managers, store managers, and executives started as baristas or shift supervisors. With internal mobility across thousands of U.S. stores, you can relocate or grow into roles like Assistant Store Manager, Store Manager, or beyond. Starbucks' commitment to promotion from within ensures your hard work translates to real career progression in Hanover Park or nationwide.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor in Hanover Park means more than a job—it's a chance to lead with purpose. You'll create moments of connection for customers, build lasting team relationships, and contribute to a brand that prioritizes sustainability (like our 99% ethically sourced coffee) and community giving through the Starbucks Foundation. In a supportive culture that celebrates individuality, you'll thrive while making a positive impact. With competitive pay estimated at $36,000–$46,000 annually (based on market rates for the role in Illinois), plus tips and benefits, this is an opportunity to elevate your career in the coffee industry.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to ensure full store coverage.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Eligible partners receive benefits like tuition coverage, Bean Stock, and free drinks from day one.

Is training provided?

Comprehensive onboarding and ongoing development ensure you're set for success.

How do I apply?

Search for Store# 09949 on Starbucks careers site and submit your application today!

This role at Starbucks in Hanover Park, IL, is your gateway to leadership in a premier coffee retail environment. Apply now and brew your future with Starbucks.