About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer experiences, and a commitment to sustainability. At Starbucks, we source ethically grown coffee beans from around the world, crafting beverages and food items that delight millions daily. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. As a Shift Supervisor in Hanover, Pennsylvania, you'll be part of a dynamic team driving this mission forward in a vibrant community setting.

Role Overview

The Shift Supervisor role at Starbucks Store #49985 on Eisenhower Drive in Hanover, Pennsylvania, is perfect for motivated leaders ready to take the next step in their retail career. In this full-time position, you'll oversee store operations during your shift, ensuring top-notch service, product quality, and team performance. You'll coach baristas, handle customer requests with finesse, and maintain the high standards that define Starbucks. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this role offers the opportunity to grow within a supportive environment while enjoying competitive pay estimated at $36,000-$46,000 annually.

Why Hanover, PA?

Hanover, Pennsylvania, is a welcoming community in York County, known for its rich history, local events, and proximity to major cities like Harrisburg and Baltimore. Our Eisenhower Drive location serves as a neighborhood hub for coffee lovers, making it an ideal spot to build lasting customer relationships and advance your career.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Work flexible hours, adapting to early mornings, evenings, weekends, nights, and holidays as needed.
• Meet store operating policies, including delivering quality beverages and food products, expert cash handling, and upholding safety and security standards.
• Prepare and coach the team in preparing food and beverages to standard recipes or customized orders, adjusting for temperature, ingredients, or substitutions.
• Delegate tasks to other employees and coordinate the efforts of two or more team members to ensure smooth operations.

These responsibilities empower you to lead by example, fostering a positive store atmosphere and exceptional guest experiences.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others effectively.
• Quick learning aptitude to master Starbucks standards rapidly.
• Strong oral communication and interpersonal skills.
• Knowledge of the retail environment and ability to build relationships.
• Team-oriented mindset with flexibility for varied shifts.

No prior coffee experience is required—Starbucks provides comprehensive training to set you up for success.

Benefits & Perks

Starbucks offers industry-leading benefits that prioritize your well-being and growth:

• Bean Stock: Receive stock grants as an owner in the company, sharing in our success.
• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Spotify Premium: Enjoy a complimentary subscription to enhance your daily playlist.
• Free Coffee and Food Markouts: Indulge in handcrafted beverages and pastries on every shift.
• 401(k) with Company Match: Secure your future with generous retirement contributions.

Additional perks include health insurance, paid time off, partner discounts, and mental health resources, making Starbucks a top employer in retail.

Career Growth at Starbucks

Starbucks invests in your potential with robust development programs. Shift Supervisors often advance to roles like Assistant Store Manager, Store Manager, or District Manager. Our internal mobility rate is high—over 70% of leaders started in hourly positions. Access leadership training, mentorship, and online courses via the Starbucks College Achievement Plan. In Hanover, you'll gain real-world experience leading a high-volume store, positioning you for promotions across Pennsylvania or beyond.

Training and Support

From day one, you'll receive hands-on training in barista skills, leadership, and operations. Ongoing coaching ensures you thrive in directing teams and innovating customer service.

Why Join Starbucks

Joining Starbucks means more than a job—it's a community. We value inclusivity, sustainability, and innovation, creating a premium workplace where your contributions matter. In Hanover, lead a passionate team, connect with loyal customers, and enjoy work-life balance with flexible scheduling. With our competitive estimated salary of $36,000-$46,000 yearly, plus unparalleled benefits, this is your chance to elevate your career while making a difference, one shift at a time.

Role FAQs

Is prior supervisory experience required?

Yes, at least six months delegating tasks or coordinating two or more employees.

What shifts will I work?

Flexible hours including early mornings, evenings, weekends, nights, and holidays.

Are benefits available for this role?

Yes, full-time partners enjoy comprehensive benefits like tuition coverage, Bean Stock, and more from day one.

How do I apply?

Search for Store #49985 on Starbucks careers site and submit your application today.

What's the salary range?

Estimated at $36,000-$46,000 annually, based on market rates for Hanover, PA.