About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 locations globally, serving millions of customers daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a premium brand synonymous with high-quality coffee, exceptional customer experiences, and a commitment to sustainability. In the United States, Starbucks operates thousands of stores, including in vibrant communities like Havelock, North Carolina. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. We prioritize ethical sourcing, environmental responsibility, and creating a welcoming third place between work and home.

Role Overview

As a Shift Supervisor at Starbucks Store# 68468 on NC70 & Catawba in Havelock, North Carolina, you will play a pivotal role in leading your team during shifts to deliver outstanding service. This position is ideal for motivated individuals with retail or food service experience who thrive in fast-paced environments. Shift Supervisors ensure smooth operations, coach baristas on beverage and food preparation, and uphold Starbucks' high standards for quality and customer satisfaction. With flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays, this full-time role offers dynamic leadership opportunities in a supportive team setting.

Key Responsibilities

Shift Supervisors at Starbucks are the backbone of store operations. Your key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours to meet store needs, including early mornings, evenings, weekends, nights, and holidays.
• Enforcing store operating policies and standards, such as providing quality beverages and food products, accurate cash handling, and ensuring store safety and security.
• Preparing and coaching the team on food and beverage preparation according to standard recipes or customized orders, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members to optimize efficiency.

Leadership and Customer Focus

Direct the work of others while fostering a positive team environment. Interact constantly with customers to fulfill requests, build relationships, and create memorable experiences that keep them coming back.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Havelock, NC, you need:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others and learn quickly in a dynamic retail setting.
• Effective oral communication skills, strong interpersonal abilities, and knowledge of the retail environment.
• Team-oriented mindset with the capacity to build relationships and work collaboratively.

No formal education beyond high school is required, but a passion for coffee, customer service, and leadership is essential. Reasonable accommodations are available for qualified individuals.

Benefits & Perks

Starbucks offers industry-leading benefits to support your well-being and growth:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University (ASU) with Starbucks covering the full cost.
• Bean Stock: Receive annual equity grants as part of your compensation, making you a partner in our success.
• Spotify Premium: Enjoy a complimentary subscription to enhance your daily playlist.
• Free Coffee and Food Markouts: Indulge in complimentary beverages and food items during shifts.
• 401(k) with Company Match: Secure your future with retirement savings and generous matching contributions.

Additional perks include health insurance, paid time off, mental health resources, and exclusive partner discounts.

Career Growth at Starbucks

Starbucks invests in your development with robust training programs, leadership coaching, and clear paths to advancement. Many District Managers and Store Managers started as Shift Supervisors. Access online learning through Starbucks College Achievement Plan, mentorship opportunities, and internal promotions. In Havelock, NC, you'll join a network of high-performing stores with opportunities to relocate or take on multi-unit roles. Our culture emphasizes inclusivity, diversity, and empowerment, ensuring every partner has a voice in our shared success.

Why Join Starbucks

Joining Starbucks means more than a job—it's a community. In Havelock, North Carolina, our NC70 & Catawba store serves a welcoming coastal community, where you'll connect with regulars and contribute to local impact through sustainability initiatives. Enjoy a premium work culture with premium pay, comprehensive benefits, and the chance to lead with purpose. Starbucks values work-life balance, team spirit, and innovation, making it the ideal place for career-driven individuals passionate about coffee and people.

Role FAQs

What is the estimated salary for this Shift Supervisor role?

Estimated at $34,000 - $42,000 USD yearly, based on market rates for Havelock, NC, with opportunities for performance bonuses.

Is this a full-time position?

Yes, full-time with flexible scheduling to fit your lifestyle.

What experience is required?

Six months in customer service and leading small teams.

Does Starbucks offer training?

Comprehensive onboarding and ongoing development, including barista skills and leadership training.

How do benefits like tuition coverage work?

Eligible partners receive 100% reimbursement for ASU Online courses after qualifying hours.

Ready to brew your career at Starbucks? Apply now for the Shift Supervisor role in Havelock, NC, and become part of something bigger.